Kerem Ove
Deputy CIO @ Citi
About
As Deputy CIO at Citi Turkey, over a decade of experience has been dedicated to managing technology infrastructure and production support to align seamlessly with business strategies. By collaborating with local business leaders and global teams, our efforts have ensured the delivery of tailored IT solutions, efficient cost controls, and robust financial tracking systems. Proficient in IT management and focus remains on driving operational excellence while fostering process improvements. With a passion for leveraging technology to empower business growth, Citi has been a platform to implement impactful initiatives across diverse technologies and complex organizational needs.
Türkiye
Istanbul
Banking
Business Analysis, IT Management, Software Project Management, Risk Management, ITIL, Process Improvement, Banking, Project Management, Vendor Management, SDLC, Change Management, IT Strategy, Information Security Management, COBIT, Contract Management, Compliance, Financial Accounting, Lotus Domino, PMP, Program Management
Experience

Deputy CIO
• For CTI, manage delivery of the suite of infrastructure services (LAN, WAN, Voice, Desktop, Server, etc.) to ensure business objectives and plans are fully met. • For ICG Technology, manage both the production support and project functions. Work with the local businesses to understand their requirements and coordinate with regional / global groups for delivery. • Maintain strong working relationship with local business heads to understand business plans and ensure that technology plans are in synch to support business strategies. • Control and track the in country Technology budget covering CTI & ICG to ensure correct allocation and billing of the services and work closely with the local & regional Financial groups on budget reviews. • Ensure Information Security policies and standards are strictly adhered to and fully implemented and provide input into process evolution. • Ownership of the country audit responsibilities and the coordination of all audit activities with the regional TI and Application Technology control groups. • Utilizes functional expertise and leadership skills to direct staff and to resolve issues to ensure organization goals and requirements are met • Have oversight and accountability or all technology projects, working to ensure projects are completed on time and within budget. • Deal with complex and highly variable issues with substantial potential impact. • Develop guidelines for appropriate staffing requirements to meet operational needs. • Evaluate subordinates' performance and make recommendations for pay increases, promotions, terminations, and other personnel actions. • Coaching/motivating staff; performance management; recognition; compensation decisions; and staff career development. • Develops guidelines for all training and development needs for personnel and ensure that the needs are addressed.

Regulatory Reporting / Projects & Data Warehouse Head
• Delivery and execution of all assigned projects and programmes, which will include major activities of complexity and criticality to both Citi Technology and our business • Coordination and matrix management of delivery partners to achieve objectives in a coordinated and controlled manner. • Leading initiatives re process development in the areas of quality control, standards, working practices and continuous improvement with adherence to and compliance with CITMS standards. • Proficiency with multiple technologies and delivery of projects/programmes that encompass these technologies. • Support CIO in customer interaction managing project priorities, financial tracking and reporting, and risk management. • Develop process for ensuring delivery of regulatory, legal and compliance projects. • Building and leading the team for these projects, as both line and function manager. • Establish a process to capture and process ad hoc requests • Reduce Technology Regulatory Risks by ensuring timely delivery of requested ad hoc activities and providing a schedule for the same • Communicate with the stake holders and ensure there is clear understanding of deliverables and timelines

Technology Financial Controller , Vendor Management Head
• Acted as Financial Controller for Turkey Technology Functional to Regional Technology that involved 8 different countries across the cluster. • Performs specific tasks related to rate development, including identifying cost centers and their related expenses, and calculating recovery rates (e.g., recharge, indirect cost); prepares related reports. • Provides technical assistance in the design of cost accounting or reporting systems and related forms and documents. • Assists with the provision of advisory services to departments with respect to updating billing rates and interpreting cost accounting data; recommends alternative solutions to cost accounting problems. • Performs specialized financial or cost analyses (e.g., cash-flow analysis, "what-if" analysis); prepares related reports • Assists in reviews of financial and internal controls to determine whether such controls are adequate to meet management objectives and ensure the safeguarding of assets; recommends and implements security and system control procedures. • Performs specific tasks related to reviews of management practices and policies; recommends changes to enhance operating efficiencies. • Supported Turkey Technology with the annual budget of $30MM through the articulation of the parameters and steps necessary for timely completion including providing analysis and context behind the numbers and subsequent intra year reiterations. • Prepared and presented monthly, quarterly and annual financial for one bank Technology results to be presented to senior management, while working with large amounts of data from multiple sources and various sub regions providing necessary analysis and creating processes to simplify financial reporting. • Interacted with financial control teams to analyze and monitor expenses within 8 Middle East countries; support their financial planning processes and provide advice on the technical mechanism for proper expense data flow.

Application Development Program Manager
• Manage the relationship between IT and the business. Provide single-point of accountability to leadership in business for technology management – solution delivery and performance (cost and quality) • Analyze emerging technologies and work with business and IT leadership to translate implications of the new trends into an effective IT vision and strategy. • Consider the client's goals and requirements and align solutions with the overall business and IT strategy when scoping and planning a project / program. • Translates client business needs and strategies into high-value technology solutions and develops and manages Client agreed service levels. (SLAs) Ensures delivery meets original commitments. • Analyze the cost / benefit / risk of a proposed architecture / technology. • Manages the overall activities to develop / design, administer, maintain and trouble-shoot of all local applications and systems within technology framework standards and policies • Ensures that the processes procedures, policies, infrastructures and results related to the unit are in line with the plans in terms of cost, quality, timeliness, and expectations.. • Oversee implementation and maintenance of high availability systems for critical and high-risk business processes. • Anticipates new situations, technologies, assesses change demands and take action to enhance the local and regional applications criteria and performance. • Reviews product specifications and determine export control classifications and licensing requirements for software and technology developed in-house. Reviews specifications following user acceptance testing to determine if requirements have changed. .

Risk / Control Compliance Manager
• Identify common and standard approaches to meet compliance standards including best of breed solutions • To contribute to practical compliant solutions to business requirements, demonstrating an understanding of business strategies and objectives. • Identify where control gaps exist, develop corrective action plans • Ensure formal recording of all control gaps is reported and tracked using mechanisms in line with company standards • Ensure annual vendor assessments are performed as defined by policy • Ensuring adequate admin cover for the group, including the proactive and periodic review and update of internal processes • Manage controls and compliance and liaise with audit teams on activities • Ensuring implementation and administration of global systems effectively and efficiently across the Team. Training end users for consistent utilisation across the group • Develop, implement and manage business continuity program for the Turkey • Responsible for overall co-ordination of COB site activities. Involves liaising with businesses & technology on testing, ensuring general readiness of COB site.

Infrastructure PMO Manager
• Manage/support projects from initiation to delivery and hand-over to production support. • Organise and execute business project priorities • All type of project planning and implementation with various regional and local teams and vendors. • Comply with all CITMP policy, procedure and standards. • Maintain Process & Procedure Standards documentation, ensuring these documents are accurate and available, and that they conform to all Citigroup Information Technology Management Policies & requirements. Audit & Compliance requirements must be factored into the process. • Support all Business Continuity requirements. • Project related vendor management. • Support the businesses in terms of new projects definition/ designs and growth plans. • Management of Project Management Unit (budgeting, staffing, planning and assignment of the staff). • Support the CIO in his/her principal functions such as budgeting, planning, and staffing, etc. related to his/her own unit. • Definition of project requirements, resources and budget. Planning and implementation of the projects within the approved timeline and budget. Preparation of handover document to operation groups. • Produce MIS reports for projects, perform root cause analysis and take corrective action plans. • Taking proactive approach to problems and initiate new projects for the corrections. Investigate new technologies and opportunities to initiate new projects to provide more effective service to customers, improve service quality and provide cost saving to the businesses.

IT Manager
Istanbul - Tekirdag - Belgium - Spain
(Tenneco Automotive (www.tenneco-automotive.com) is a US company produces shock absorber and exhaust systems for automotive industry. Tenneco has 80 plants. More than 100 sales points, 4 billion turnover and 24000 employees worldwide) • To analysis the needs of departments and prepare all IT related HW – SW environments. • To collaborate with the management team in business analysis, establishes priorities for feasibility studies, systems design and implementation to develop new and/or modify the company's information processing systems. • To drive compromise between short/long business needs, time to market, supportability and other key considerations to arrive at proper project scope. • To proactively assist in defining direction for future projects. • To create 540M cost saving in 2 years with e-office (All paper work like ISO 9001-9002 move to Lotus Domino). • To prepare customer billing, asset management, planning – auditing and budgeting system . • To manage the biggest projects in Turkey, which are B to B and ERP value of the project was 4.5MM, counselling with MC Kinsey, working collectively by Koc System and create 1.2MM / Year cost saving from manpower, gasoline, printing, distribution etc. 600 sales points were to inform us about daily circulation on Web. (2001 Feb - 2001 Oct) (Belgium - Spain) The main responsibility was to manage on all policies, agreement, standards, global projects implementation and move from Europe to Turkey. Accomplishment: • Has been responsible to develop, implement, and coordinate throughout Turkey the policies and the programs related to all IT areas: training and career development, performance appraisals. • Conducted all general IT responsibilities in line with headquarters of the company in Brussels

Ass IT Manager
Kraft Foods Group
(KFI (www.kraft.com) is a US company produces Kraft, Jacobs, Philadelphia, Maxwell House, Nabisco, and Oscar Mayer. Around the globe, in more than 150 countries, approximately 109,000 employees and 27 billion turnovers are dedicated to bringing the world its favorite foods) • To report to the CIO and responsible management of analysis and adaptation of major technical projects which are compatible with defined company strategies • Analyses and lead the team to implement right-fit technology solutions for company's business needs and operations • Carrying out operations of capacity and investment planning and budgeting • To co-ordinate projects across the functional disciplines, manage project deliverables, cost and schedule, facilitate communication among project participants and allocate resources • To prepare and apply to SAP R3 on HP UX, Citrix MF and CA (Cost Avoidance), projects.

Network and System Administrator
Istanbul - Bursa - Izmir
(Delphi Automotive (www.delphi.com) is a US company they have 53 customer center & sales offices, 171 plants. He produces automotive components (airbag, harness etc) for automotive industry...Delphi 14 billion turnover and 127000 employees worldwide.) • Co-ordinating and managing the infrastructure project includes planning, designing, licensing, implementation and establishment of the network substructure of 3 plants. • Purchasing for all IT needs and review / coordinate Maintenance and Outsourcing Agreement. • Installation of all HW and SW, training of the users for MS Products and Domino Mail System • Administration and integration of MS Back Office with more than 1000 users.
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