
kenya young
united states
saint louis
insurance
life insurance, underwriting, lotus notes, microsoft excel, microsoft office, relationship management, customer satisfaction, microsoft word, mainframe, access, process improvement, customer service, general insurance, insurance
Experience

client services analyst
metlife insurance

payroll administrator
reliable life insurance company
* Passively enrolled participants who failed to enroll for coverage * Primary responsibility processing payroll from start to finish, including keying timesheets, printing and mailing * checks. * Other responsibities included upkeep for all of Home office payroll records such as tax forms, direct deposit requests, and any other information pertinent to payroll records. * Managed all child support and garnishments for employees at 2 separate companies. * Withholding and disbursing payments to various states and or custodial parents which required constant contact and accurate managing of excel spreadsheets and employee files. * Tracked and balanced net pay, deductions, taxes and total earnings, as well as, United Way, United Negro College Fund and Employee Spending and Medical Accounts via excel spreadsheets.

office coordinator
bjc in home services
* Processed payroll submitted via timesheet for 200+ employees on a weekly basis. * Billed 150+ client accounts for visits and/or shift work on a weekly basis. * Served as a single liaison between my department and the Payroll department. * Other responsibilities included for ensuring the smooth running of 3 separate locations. * Assisted Staffing Coordinator in her absence. * Staffed PCA’s for shift work, took referrals and coordinated the start up of services. * Communicated with caseworkers and acted as a direct link between the department and the Division of Senior Services. * Performed all duties pertaining to the hiring process including checking for proper licensure, past references and background information. * Interviewed and hired applicants. * Oversaw in various recruitment campaigns. * Took inventory monthly and processed orders for medical and office supplies. * Performed monthly Medicaid checks to verify client eligibility. * Created and redesigned numerous new forms using Microsoft word programs. * Developed tracking system and catalog for 100+ pre-existing forms.

office services intern
convergys’s corporation
Developed tracking system for new trainees. Also performed data entry, and personnel filing. Hands on experience in a human resources environment.

client services analyst
metlife
kenya young's Contact Information
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