Kenton Wu

Field Services Engineer @ Pfeiffer Vacuum+Fab Solutions

About

Currently, as a Master's candidate in Mechanical Engineering at Arizona State University, I am building on a solid foundation that includes intricate work as a Module Assistant Engineer at TSMC and proficiency in technical support and troubleshooting. My core competencies lie in maintaining pristine manufacturing environments and optimizing machine functions through detailed technical interventions. At TSMC, our team effectively identified and resolved gas leak issues, ensuring the stability of the semiconductor manufacturing process. We collaborated to maintain the precision of chemical reactions essential for wafer etching, and I contributed to developing quick-fix standard operating procedures for emerging problems. My goal is to integrate these experiences with my ongoing education to contribute to an organization's innovation and efficiency, bringing a detailed-oriented and problem-solving mindset to the team.

Country

United States

City

Tempe

Industry

Consumer Goods

Skill

Field Service Management, Technical Support, Troubleshooting, English, Mandarin, Lean Six Sigma

Experience

Field Services Engineer

Pfeiffer Vacuum+Fab Solutions

2025-3 - Present · 1 yr 7 mos

Arizona, United States

1. Experienced in installing, testing, troubleshooting, and repairing equipment using various tools and measurement devices. Provides technical support, collaborates with account teams, and ensures contract fulfillment. 2. Manages onsite inventory, maintains accurate service records, and delivers regular updates. 3. Skilled in data analysis for root cause identification and corrective action development. 4. Creates training materials, supports new installations, and works on multiple equipment types, including pumps and leak detectors. 5. Committed to exceptional customer service and continuous improvement.

Module Assistant Engineer

TSMC

2022-4 - 2023-3 · 1 yr

Taichung City, Taiwan

1. Maintained the vacuum manufacturing environment to prevent the contamination of wafers by leaked gasses. 2. Identified causes of gas leaks and fix problems to restore the stable manufacturing process. 3. Controlled the release of different amounts of gasses and electrons for accuracy to create the proper chemical reactions in the wafer etching process. 4. Engaged in periodic machine maintenance to clean out leftover particles and secure an absolute pristine environment for wafer etching processes. 5. Teamed with other engineers to replace damaged parts to adjust machine functions back to normal. 6. Built up a quick-fix SOP when problems emerged with unidentified causes. 7. Restored robots to their original positions inside the machine to avoid wafer damage and contamination caused by fragments.

Private

ROC Marine Corps, Taiwan

2021-8 - 2021-11 · 4 mos

Pingtung County, Taiwan, Taiwan

Institutional Design Intern

Bonita Enterprise Co., LTD

2019-7 - 2019-8 · 2 mos

Keelung City, Taiwan, Taiwan

1. Demonstrated proficiency in SolidWorks, leveraging advanced design capabilities to create intricate butterfly valves and generate comprehensive 3D diagrams. 2. Demonstrated a strong aptitude for optimizing pipe layouts through precise valve assembly and ensuring valves can withstand pressures 1.5 times higher than before, resulting in a substantial enhancement of operational efficiency. 3. Conducted thorough and cost-effective material analyses, contributing to a 20% reduction in costs and a 10% increase in smooth valve operation, thereby aiding the organization in managing and reducing production expenses.