kent hagan

About

Currently I'm a full-time student at Missouri Southern State University. I'm pursuing a Bachelor's Degree of Fine Art in Graphic Design. I'm an honorably discharged veteran of the United States Air Force. I’ve been in the Information Systems industry for over 15 years, mostly in a Help Desk capacity. Windows based Desktop/Laptop Support Hardware maintenance and support in PCs and Printers Document Management Computer Asset Management

Country

united states

City

joplin

Industry

graphic design

Skill

help desk support, network administration, technical support, software installation, microsoft certified professional, management, windows 7, windows, computer hardware, os x, windows xp, troubleshooting, computer repair, hardware, networking, computer maintenance

Experience

customer service manager

mr appliance

2007-4 - 2008-8 · 1 yr 5 mos

In charge of customer server relations and dispatch of service technicians

technical support technician

zerochaos

2006-7 - 2007-4 · 10 mos

Provided second level technical support

computer support technician

sarcom

2006-2 - 2006-7 · 6 mos

Programming and installing Cisco wireless access points Provided second-level technical support

student

missouri southern state university

2013-9 - Present · 13 yrs 1 mo

Full-time graphic design student

area field manager

u-haul international, inc.

2008-8 - 2012-1 · 3 yrs 6 mos

* Began as General Manager of a U-Haul rental center in Joplin, Missouri * Breaking sales records I was moved to a higher revenue rental center in Springfield, Missouri * I was promoted to an Area Field Manager between the Springfield and Joplin area