Kenny Yeung

The PS team lead responsible for the pre-sales & post-sales of the Identity, Credential, and Access Management (ICAM) & Mobile Security solutions for FSI clients in Hong Kong, Macau, Taiwan, Malaysia, Indonesia and Philippines regions. 1. Lead a team of consultants to gather project requirements and manage the customization related to ICAM products to meet the client requirements for deployment in the cloud or on-premise. 2. End to End Project Management for PS activities in assigned projects. 3. Provide technical expertise during client planning sessions and to address enterprise clients’ business and operation problems. 4. Provide coordination between the PS team and the client, attend project meetings and provide regular project status report. 5. Ensure effective communication among peers and with multiple teams in the organization including Product Engineering, Project Management, Quality Assurance, and Escalation teams. 6. Provide leadership and mentoring for the team. 7. Coordinate and develop multiple scheduled releases for the clients. 8. Develop and deliver responses to clients and prospect technical inquiries, including technical clarifications and RFI/RFP. 9. Provide support to sales team in solution definition and strategy. 10. Coordinate, plan and execute pre-sales activities with system integrators, partners and 3rd party vendors. 11. Liaise and coordinate with R&D centre in terms of product and project specific implementations.

Solution Pre-sales- 1. Explore sales opportunities and negotiate terms of business with partners and sales 2. Manage and develop good business relationship with channel partners from the APAC region 3. Develop business plan & sales forecast by collecting, analyzing, and summarizing data and trends 4. Conduct product / solution demonstration, presentation & proof-of-concept exercise 5. Develop and deliver responses to clients and prospect technical inquiries, including RFPs and RFQs 6. Coordinate, plan and execute activities with end customers system integrators and 3rd party vendors Project Development & Management- 1. Lead the engineering team to support the post-sales activities in Asia Pacific region (System design, implementation, acceptance test) 2. Architect & deploy digital media (CDN/OTT Video/IPTV/CATV) and cloud related solutions (IaaS/SaaS) for customers in the region 3. Architect & deploy content recommendation solution (Machine learning/Analytics/CRM) & advertisement insertion solution for customers in the region 4. Assist in leading the project sourcing strategy for the region including the use of internal, external contractors and offshore resources 5. Conduct product training to both partners and end users

Project Management- 1. Create and manage optimized project plans, project initiation documents, budgets, critical success factors and key milestones for EDM projects. 2. Control and monitor the project performance/project KPIs to ensure efficient delivery. 3. Responsible for planning, resourcing and managing the project resources. 4. Arrange and provide product training. Solution Presales- 1. Interfacing with the client organization on the solution design. 2. Develop and deliver responses to clients and prospect technical inquiries, including RFPs and RFIs 3. Prepare solution presentation, proof of concept and technical documentation. 4. Support pre-sales activities in seminars and trade shows. 5. Compile technical specifications and user manuals.

1. NOW BroadbandTV (IPTV) system development and operation support 2. Work with clients to define user requirement and prepare specification 3. Define end-to-end project schedule 4. Coordinate with multiple vendors and project teams 5. Prepare solution proposals to clients and channel partners 6. Perform tests; record and track defects, coordinate resolution 7. Audit projects for process compliance 8. Participate in the quality assessment (CMM/CMMI)

1. Responsible for the system design, development and maintenance of the Cheque Imaging and Truncation System (Banking) 2. Completing detailed business requirements, feasibility studies and functional specifications 3. Provide training to clients 4. Support sales team and channel partners in technical issues 5. Regular database health check and perform SQL tuning 6. Create test plans, perform tests; record and track defects, coordinate resolution

Major areas of study: Information Systems courses in the areas of Systems Analysis and Design; Business Data Network and Management; Information Technology Management; Telecommunication and Networking for E-Commerce; E-Commerce Management and Advanced Database Systems. Minor areas of study: Management Accounting courses in the areas of Accounting and Financial Management; International Business; Microeconomics and Statistics.