Kenny Gao

• Identify and evaluate SMB client business and sales opportunities. • Strengthen professional relationships with key client personnel. • Lead the client planning process to finalize each client's short/medium/long term performance goals, sales • Goals and key milestones. • Effectively communicate the product proposition to the end customer. Proactively seek out new decision-making executives among identified clients contacts and diversify potential relationships with multiple levels of contacts. • Coordinate the involvement of company personnel, including support, service, and management resources to meet customer performance goals and customer expectations. Achieve specified targets of profitable sales volume and strategic goals among identified customers. • Regularly follow up on orders, payments and reconciliations from accounts. Report and communicate customer satisfaction with service and product delivery feedback.

1. Customer interface delivery project management, national customer delivery customer relationship management 2. Develop differentiated supply solutions based on customer characteristics to match customer-specific business scenario needs 3. Responsible for the timely delivery of customer orders, for the delivery of new products, supply guarantee for the national promotion season, delivery abnormal management 4. Manage national inventory turnover cycle and ultra-long-term inventory control

• Responsible for PO fulfillment management according to the overall process of Project Delivery, including pre-sale support such as communications with customers and project team, bidding and tendering, contract negotiation, international logistics monitoring, customs clearance, Inventory efficiency management, etc. • Responsible for organizing the Supply Solutions Design and implementation of local supply chain projects: design competitive and low-cost supply solutions according to different project delivery requirements, review and implement it. • Cooperate with the Project Planning Control to ensure the timely supply. Manage and ensure the related projects meet the requirement of internal control, such as process compliance, like CIAG, ICFR, etc. • Monitor the ITO (Inventory turn-over) and LTO (low turn-over inventory) of all key projects, push the owners to make improvement measures and follow up the execution. • Associate with Regional Supply Team and HQ Supply Team to optimize the supply process and IT tools.

• Cross-border e-commerce business development and promotion, B2B key customer sales and B2C offline business development • Manage sales team, set performance goals and achieve them • Cooperate with customer service department to coordinate customer relationship maintenance and information feedback tracking • Connect, coordinate and negotiate prices with logistics companies and suppliers • Establish and manage customer data

• Real estate business customer development and maintenance • Take customers to see houses, negotiate with landlords, sign contracts to complete the sales process • Telephone sales, door-to-door sales, real estate business consulting services • Establish and manage customer profile information Establish and manage customer profile information

• Cold call, door-to-door sales, store sales, online sales and other 2C insurance sales and business development work • Editing social platform copywriting, text translation, support operations and marketing • 2B customer sales, business cooperation business development, customer relationship maintenance

• Market research, event planning, event execution, brand promotion, • Blog promotion, article writing, translation, soft article publishing, social platform operation and maintenance, etc.