Kenneth Loh

Reporting to Director, People Serve as a primary point of contact and consultant for employees and managers on all non-administrative people related topics : 1) Employee and Labour Relations 2) Performance Management 3) Organizational Design and Planning 4) HR Processes, Policies and Contracts 5) Coach and support People Leaders on complex people topics 6) Rewards and Recognition 7) Strategic Planning 8) Reporting and Data Analytics

Reporting to Director, Human Resources - Managing and delivering the day to day operations of assigned HR duties and tasks. - Drive all human resource activities for the assigned function(s). - Supporting the implementation of SEA HR and local HR initiatives and systems. - Taking care of performance management processes including staff performance counseling and updating employment confirmation. - Maintaining, updating, and filing of employment records in SAP. - Responsible in mobility management, work pass application and renewals for foreign hires, assignees of member firms. - Handling for email announcements, preparing letters with regards to HR issues such as verification letter, visa application, letter of undertaking, testimonial, performance notice, warning letters, etc. - Administering eLeave management system, and other leave matters related to resignation, interns, professional study, etc. - Handling employee queries. Primary contact for the employees and business line leaders that seeking support on HR processes, policies, etc. - Assisting in internal HR projects and preparing weekly headcount and movement reports. - Drive the alignment and execution of the human strategies and plans the process to find, develop, retain employees and enhance their contribution to the business strategy and needs. - Provide consultancy, assistance, and follow-up on corporate HR policies, processes, and practice. - Incorporate business priorities into the HR agenda and drive human resources and organizational targets and critical metrics. - Understand the business, gain and maintain credibility within the organization, and be a thought partner to help find creative solutions to our needs.

Reporting to Group HR Shared Services Director

Reporting to Head of HR Shared Services - Reviews, updates and maintain employee's data accuracy and data completeness in SAP SuccessFactors for over 6000 employees. - Responsible with end to end process for HR Support functions which included Onboarding, Offboarding, Renewal of Contract for expatriate, Internal & External Movement, Leave Management, Probation & Confirmation and Promotion in SAP SuccessFactors. - Prepare payroll listing and report based on employee hiring, movement or termination to Payroll department on monthly basis based on report generated from HR system, i.e. SAP SuccessFactors. - Coordinate with Talent Acquisition team for Employee Referral Program (ERP) as to ensure proper payment reconciliation and prepare ERP report for referral fee payment to Payroll department on monthly basis. - Support in the implementation of changes in the SOP policy & other business automation projects in SAP SuccessFactors module. - First tier support to all level of employees such as agent, business leaders and HR leaders as managing and addressing the incoming queries related to HR matters via e-Mail and Ticketing Tool - Flash Desk (Built In-House). - Generate and prepare monthly headcount reports for all of the function and program leaders to ensure the accuracy of headcount (Headcount Validation). - Continuous Improvement (CI) on the current process and provide excellent services to employees. - Prepare and generate the letters (Resignation, Promotion, Probation & Confirmation, Transfer, Employment Verification and Certificate of Employment) from SAP SuccessFactors to employees. - Established Competency Development Performance Tracker among HR Shared Services team with 22 members including Group/Global HR, HR Shared Services and Global Mobility. - Support in project Staff Satisfaction Survey (SSS), project Chatbot (Nova Chat), Performance Goal & Management Goal (PMGM) and project Ticketing Tool - Flash Desk (built in-house) from scratch.