Kenneth Chua
Senior Deputy Director, Smart Operations and Artificial Intelligence @ PUB, Singapore's National Water Agency
About
Experienced water utilities professional in the fields of smart technologies and water treatment. Skilled in smart operations technology management, large-scale IT project delivery, water treatment plant management, and analytical skills. Currently leads an Ops-tech Office to transform whole-of-operations through smart technologies and AI solutions, driving the organisation towards future-ready water operations. Also serves as Project Director of Smart Water Meters Programme, rolling out some 300,000 smart meters across Singapore, including re-designing business processes and customer engagement and service delivery.
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Singapore
Utilities
VBA, Data Analysis, Financial Modeling, Monte Carlo Simulation, Project Management
Experience

Senior Deputy Director, Smart Operations and Artificial Intelligence
Singapore
Leads an Ops-tech Office to transform operations through smart technologies and AI solutions, driving the organisation towards future-ready water operations. Spearheads digital transformation through roadmaps, establishes enterprise architecture, leads enterprise systems, develops strategic capabilities in automation and smart operations, and enables efficient operations through technological integration.

Deputy Director, InfoTech and Digital Transformation
Singapore
Drove the use of digital technologies to achieve operational excellence in PUB. Led as project director in various projects, key amongst them Smart Water Meter or known as Advanced Metering Infrastructure.

General Manager, Desalination Plant
Singapore
Led an engineering team of about 60 officers in operating and maintaining the biggest desalination plant in Singapore and Southeast Asia, including the restoration of the plant treatment capacity

Plant Manager, NEWater Factory
Singapore
• Led an engineering team of 30 officers in managing NEWater Factory and Industrial Waterworks • Responsible for making critical decisions in terms of operations, budgeting, resource deployment, maintenance and asset renewal Implemented multiple infrastructure projects

Senior Planning Officer
Singapore
• A pioneering member of a multi-departmental taskforce formulating policies, driving capacity building and implementation, and gaining buy-in for solar applications within PUB • Implemented a 1.0 MW land-based pilot project • Optimised the overall potable water capacity in Singapore using a systems dynamic model, ensuring adequacy, resilience and operational flexibility to respond to contingencies

Executive Engineer
Singapore
Network Management Specialist • Led a team of engineers in managing water transmission and distribution network serving 200,000 accounts in the western part of Singapore, including overseeing network expansion and replacement, emergency repairs, and customer interfacing Environmental Policy Analyst • Formulated policies relating to the impact of environmental issues on PUB’s planning and operations • A key member of a multi-agency team that assessed Singapore’s vulnerability to climate change
Kenneth Chua's Contact Information
Phone
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