Kenneth Ching

• Create data center applications to ensure partner designs meet guidelines. • Work on resolving system integration issues related to thermal, mechanical, electrical, PCIe, and GPU interconnect interfaces. • Conduct the installation, configuration, and bring-up of enterprise server hardware. • Create product specifications, hardware design guides, application notes, and other supporting technical collateral.

• Led a team of seven system validation engineers in a client-centric environment. • Managed multiple projects using effective process management methods by defining projects, monitoring their progress, ensuring the desired goals are reached, and providing comprehensive reports. • Provided effective training experiences to the team to advance their validation knowledge. • Worked with various industry partners and customers on finding the root cause of issues and providing solutions.

• Worked with ODM/OEM customers to understand their requirements and provide a solution. • Collaborated with product manager to define/review system design details. • Performed hands-on engineering tasks in a data center environment, including system setup, four-corner testing, and cross-compatibility checks. Perform case study or/and failure analysis and provide issue resolution recommendations.

Act as technical point of contact for prospects, customers and the sales Lead design activities and drive sales, design and planning. Determine business and technical requirements and ensure effective communication of proposed recommendations

• Perform motherboard, system, and other server component validation testing • Conduct functionality testing, compatibility testing, performance testing, stress and reliability testing • Report hardware and software quality issues into bug tracking systems • Document and analyze test data • Maintain and improve validation test plans and test instructions • Contribute in the development of test utilities and test script automation • Support internal and external quality issues and drive to issue resolution • Performed various server system level validation focusing on performance, reliability, and functionality • Worked with various industry partners and customers on finding the root cause of issues and applying appropriate fixes • Deployed various nodes with customer set up to a working state environment • Performed various tests to assure that systems are compatible with various server configurations • Conducted end user functionality testing • Wrote scripts for server validation purposes through bash • Experienced with Linux file systems, libraries, drivers and kernel • Reported and documented bugs and quality assurance issues into a bug tracking system • Inspect systems so that they meet thermal, vibration, performance, and energy efficiency requirements • Worked with product managers to understand a product's usage and specific customer needs • Communicate with customers and instructed them on how to troubleshoot their issues • Guide tech support engineers and update them on latest product line and issues • Performed Ubuntu certifications for servers working with canonical group