Kenneth Chay

Lead Strategic Account Group focusing on public listed conglomerates, education sector, and financial services industry (FSI) clients. - Drive strategic business growth by identifying enterprise opportunities and strengthening long-term customer partnerships. - Coach and develop sales professionals through behavioral-based leadership, performance management, and sales pipeline reviews. - Present sales forecasts, market analysis, and business opportunities to senior management. - Support high-value deal negotiations, contract management, and commercial justification for customer-specific requirements. - Lead quarterly business planning and strategic account development initiatives.

- Managed key enterprise and multinational customer portfolios across Malaysia. - Led key account sales team focused on revenue growth and strategic account retention. - Conducted forecasting, opportunity analysis, and pipeline management to improve sales performance. - Guided team members in enterprise deal management and customer engagement strategies. - Collaborated with management on strategic business planning and market expansion initiatives.

- Led SME sales team in business development, new account penetration, and customer retention initiatives. - Achieved highest SME team revenue in 2H FY2022 with RM2.57 million in sales. - Secured 56 new business accounts, the highest among SME teams. - Delivered RM3.85 million annual sales revenue with 39% year-on-year growth versus FY2020. - Utilized Salesforce CRM for pipeline tracking, forecasting, and opportunity management. - Managed team recruitment, coaching, and daily sales performance activities.

-Leading a team that generate new accounts through canvassing, prospecting and cold-calling. -Consistently achieved highest number of team new account penetration for various months in 2018. -Managing recruiting and inspired team performance daily using proven behavioral-based coaching, motivation, and daily sales activities monitoring. -Present sales reports and accurate forecasts for management to analyzing market trends and results. -Assess the strengths and weaknesses of the team members and provide on-the-ground support for them as they generate leads and close new deals. -Setting individual sales target with the sales team and assist them meeting planned sales goals.

-Generated new business and long-term account opportunities through prospecting and cold- calling, resulting in over $1.6million in closed new and recurring business for 3.5 years. -Consistently awarded Top 3 ranking of the month awards for various months from 2015 to 2017. -Developed, coordinated and implemented sales strategies that identified and produced new business. -Created and developed sales strategies, and business development plan for territory. -Established CRM to increase sales, improve sales forecasting, and enhance account tracking on new and existing clients. -Attend industry functions, events, and conferences; providing feedback and information on current market/creative trends. -Assist and motivate team members and junior staff to exceptional performance.