Kennet Iván Lundqvist

‣ Develop B2B relationships with both Customers and Suppliers ‣ Enter and maintain customer profiles into internal database ‣ Cultivate a continuous pipeline of prospects ‣ Daily Account Management and Customer Care ‣ Interface with the purchasing team to stay informed of current inventory ‣ Negotiate prices according to market trends and tailoring customer needs ‣ Develop specific marketing strategies to generate sales leads, pursue industry growth and discover the best way to represent company among established clients ‣ Lead various global account sales teams ‣ Define team sales strategies for each team

German Territory - (German, English) ‣ Efficiency generation for both customers and suppliers ‣ Ensuring specific execution of all functions, deliveries, order placement, EDI management. ‣ Leading new implementations with customers and suppliers ‣ Analyzing KPI’s based on joint business plans for customers and suppliers. ‣ Increasing effectiveness and efficiency in ordering and delivering processes based on cost-benefit analyses. ‣ Establishing interaction points with enterprise business process model using a common process framework and language. ‣ Cross-functional work with Buying, Supply Chain, Finance and Commercial departments. ‣ Tracking and execute against agreed upon service strategy and optimize where possible leveraging segment specific teams. ‣ Developing and deploying continuous improvement teams to ensure total performance management across the value chain. ‣ Negotiation and agreements trade terms with customer groups. ‣ First contact point with customers and suppliers for all related operational matters. ‣ Representative for Germany ‣ B2B relationships management in English and German

Latin American Territory - (Spanish, Portuguese) ‣ New customers search & development ‣ Prospect pipeline ‣ Lead Generation Management ‣ Identifying and finding the optimal solution for clients (Connecting solutions to SQL, SAP, IBM, Looker, Oracle, between others; On Cloud infrastructure Azure & AWS) ‣ Creation of new accounts & opportunities and contacts database increase ‣ Customer Relationship Management & Lost Customers Recovery
(educating, solving problems, driving strategies, and ensuring customers’ adoption) ‣ Development of B2B relationships at all scales (from start-ups to corporations) ‣ Defining products and services marketing strategy ‣ Development of new logos ‣ Representative for Latin America ‣ Spanish and Portuguese B2B relationships deveopment ‣ Cross-functional coordination with marketing and sales

Operational and commercial coordination of the Events Business Unit ‣ Pricing ‣ Calendar and appointment planning ‣ Events planning ‣ Warehouse management ‣ Human Resource management ‣ Negotiation and Sales ‣ Billing ‣ Supply and demand management ‣ Coordination of cross-functional teams ‣ Massive Hiring

BUSINESS ANALYSIS: ‣ Data collection, analysis and forecasting ‣ Budget creation and allocation ‣ Detecting flights of capital ‣ Detailing earnings and costs distributions PROCESS IMPROVEMENTS: ‣ Process and procedures analysis ‣ Problems detection, verification and correction ‣ Planning, evaluating and implementing new processes ‣ Procedures writing ‣ Coaching, training and coordinating human resources through implementation PROJECT MANAGEMENT: ‣ Leading, planning and executing projects ‣ Handling relationship with staff, clients and stakeholders ‣ Overseeing project documentation ‣ Creating new positions and participating in hiring process ‣ Reporting and presenting results to board of directors BUSINESS DEVELOPMENT: ‣ Negotiating terms and conditions (partners and clients) ‣ Defining prices and sales channels ‣ Contracts and business model design ‣ Designing relevant project proposals ‣ Communicating directors decisions to all company levels

One year program consisted of two weeks rotations along all company’s position. The program aimed to prepare the Young Professionals in a deep understanding and know-how of all areas of the company and its culture in order to lead them subsequently. For each area I presented performance reports and improvement projects. ‣ CUSTOMER SERVICE: Customer Assistant, Receptionist, Waiter, Events’ Customer Lead, Hotel Reservation Agent ‣ SALES: Events and Hotel Sales Executive ‣ OPERATIONS: Cashier, Technical Assistant, Croupier, Housekeeper, Maitre, Events Planner, Cleaning Supervisor, Chief of Maintenance, Slots Supervisor ‣ ADMINISTRATION: Purchase Manager, Head of Treasury, Chief of Statistics ‣ MARKETING: Analyst, Supervisor, Manager ‣ COORDINATION: Hotel, Casinos, Events, Food & Beverages and General Coordinator ‣ MANAGEMENT: Hotel Manager, Casinos Manager, General Financial Manager, General Executive Manager

Rotary Youth Exchange Student, graduated in the public school of Midland High.