Kenji Yong

1. Analyse together with the Country Manager for potential GTM before product launch 2. To meet customer/business partners on providing technical solution to customer. Crafting sales pitch on the go. 3. Assist Sales team on any Presales enquiries on the go and provide extra mile to support after office hours. 4. To provide product knowledge to Sales Team and also to Business Partner. 5. To ensure all Business Partner are the brand ambassador 6. To provide technical support to Business Partner/Customer directly as trusted advisor and provide expert value on solutioning. 7. To pitch on technical solution on ALE portfolios in terms of IP PABX, Network, Unified Communications. 8. Support Presales activities to all ALE business partners. 9. Co joint organized partner event, provide technical hands-on training and follow up with customer on ALE value propositions. 10. Perform product update to Business Partners and Customers. 11. Performed demostrations on ALE solution to Partners and participate in ALE events/ public webinars. 12. Articulates both ALE global and local Business Partners strategically to effectively 'sell' and 'why ALE' to Business Partners, with the objective of creating a sellable ecosystem within the market.

- Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager. - Proactively scopes the technical solution required to addresscustomer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm - Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements. - Secures from customer technical staff commitments needed to ensure a deal’s “technical close.” - Achieves assigned productivity and profitability quotas - Completes required training and development objectives within the assigned time frame - Proactively conduct training, presentations and PoC to end users and partner.

• Customer liaison to project requirements, scope and integration with existing network system. • Testing of software or hardware devices that may be deployed to enhanced solution with R&D. • Resolve technical issues and offer proactive technical support • Working both remotely and on customer sites where appropriate to perform tasks. • Conducting training sessions weekly • Reporting on daily responsibilities and tasks • Documenting processes and application instructions • Meeting with clients to determine requirement and to define the scope of the projects. • Presenting solutions in written or oral reports. • Organising training for users and other consultants, being involved in sales and support and where appropriate maintaining contact with client organisation. Skill • Strong documentation skill • Strong problem solving skill • Interpersonal skills • Technical knowledge • Cooperation and willingness