Kenji Sugihara
IT Engineer
About
I am a bilingual Japanese professional with approximately 20 years of work experiences in multicultural environments, which involve 12 years in IT development tasks, 7 years in support, sales and marketing and translation tasks, and 4 years in management duties. I have a Bachelor Science degree in Computer Information Systems from Southern New Hampshire University. Throughout the school years, I showed an academic leadership by working as a computer tutor and also a leading person of the web committee in Computer Club, which founded the club’s own first homepage on the university’s domain and graduating with Delta Mu Delta and Cum Laude honors. As to my career backgrounds, I have a previous software development work experience at the medical company in the US, in which I made a great leap as a software programmer by significantly strengthening and establishing computer expertise in database development, while demonstrating assistance duties for management. After that, I returned to Japan and since then, I have been working mostly related to Japan market’s environments at junior to senior roles in various industries by localizing my computer expertise along with bilingual needs and diversified usages in various industries, and proved good performances in most areas.
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Japan
Human Resources
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Experience

IT Engineer
Hawaii International Environmental Services Inc
Japan
- Analyzed the SSP to prepare new systems' proposals for CMMC2.0 Level 2 regulations. - Conducted HW/SW test installations of a set of proposed software on a Panasonic notebook PC. - Conducted HW/SW operational installations of a Fujitsu PRIMERGY Server running on RHEL Server 7.9 with VMs running Samba-AD, Wazuh, and others for CMMC Level 2 security compliance. - Conducted IT training for an American worker to succeed my IT roles along with English documents and manuals created by me. - Obtained a certificate of DOD Mandatory Controlled Unclassified Information training.

Travel Arrangement Manager
Hikari-Partners.com
- Arranged itineraries of Japan inbound travels for Indian tourists and vacancers by creating and managing a database and performing analyses for internal quotations as a role of the destination management services. - Coordinated external tour services such as limousine buses, taxis, etc for scheduled inbound tours. - Created a tour video to be posted on YouTube. - Created tour itinerary and guidebook PDF documents by MS Access for each tour. - Monitored actual tours in Japan, remotely by using MS Project and making real-time adjustments such as additional cruising boats bookings, reporting of a misplaced item with a chartered bus company, hotel contacts about the group's arrival times, etc. - Visited potential partners to enhance traveling vacances for Indian tourists.

Bilingual Administrative staff
Cirrus Medical KK
- Co-performed the company's salary and expense remittances to staff. - Issued quotations, invoices packing slips and delivery notes to customers. - Kept track of company's financial transactions in shared spreadsheets, regularly. - Managed operational data by the DevOps of Google API-driven local MS Access 2021 database tool, daily. - Performed immediate responses on customers inquiries.

Dumpling Skin Production Assistant (餃子の皮の製造補助手伝い)
White Gyoza
Noda, Chiba, Japan
- Performed dumpling packing in food containers. - Performed dumpling skin production assistance. - Performed garbage disposal assistance. - Performed parking lot cleaning by a broom - Performed the production facility's cleaning by a compressed air blow gun cleaner and a vacuum.

Kitchen Staff (工場従業員の食事の調理当番)
(株) Legend金属回収センター
Matsubushi
- Assisting corporate food events such as a BBQ party. - Performing daily cooking preparations (mise-en-place). - Performing daily food productions for around 40 staff members' breakfast food and lunch meals. - Performing daily kitchen cleaning. - Performing daily kitchen garbage disposals. - Performing regular cookery washing. - Performing regular defrosting of food items. - Performing regular delivery receivals and food storage tasks into freezers, a fridge, and shelves. - Performing regular oil changes for deep frying. - Planning daily menus, weekly. Here is a daily menu I have made and used during my work since August 12th. Due to considerations for Halal requirements and food restrictions among staff, most of them have been either chicken or fish dishes. During the regular part-time role: 8/12 Salmon teriyaki 8/13 Deep fried chicken cutlets 8/14 Chicken with ginger soy sauce 8/15 Fried Chickens 8/16 Spicy garlic chicken 8/17 (BBQ day assistance) Yakisoba, Potato Salad 8/19 Salmon croquettes 8/20 Chicken with gravy (Boston Chicken) 8/21 Deep fried chicken cutlets with cheese 8/22 Chicken Teriyaki 8/23 Chicken curry (Jp) 8/24 Oyakodon-flavored Chicken 8/26 Chicken in ginger soy sauce 8/27 Chicken croquettes 8/28 Salmon meuniere 8/29 Chicken in oyster sauce 8/30 Chicken in gravy (Boston Chicken) 8/31 Tandoori chicken During the temporary additional help: 9/18 Fried Chickens 9/21 Chicken teriyaki 9/23 Chicken in tomato garlic sauce 9/24 Spanish Omelette mixed with sautéed salmon.

Sales Development Manager / Manager
Tokyo, Japan
- Created various types of internal software tools in VBA including a Monday.com API-based data query tool allowing to download more than 500 record limit of JSON data at a time, interacted with MS Excel Power Query and operated them in order to improve my work efficiency on routinely performed tasks. - Performed candidates' interviews and resume screening as well as the assessment on qualified candidates, in order to proceed with recommendations to employers with matching positions to them. - Performed sales calls to small-to-big companies' hiring managers, in order to locate or expand areas of potential employment contractors for foreigners' job placement including foreigner-friendly IT training programs to accommodate specific communities with training needs. - Performed the company's homepage adjustments. - Provided pre-boarding preparation assistance for both an employer and an oversea professional working as a mediator between them. - Recommended non-Japanese candidates to potential employers for job interviews. - Revised the business documents which are required for the overseas companies, which wish to newly open offices or trade in Japan, to submit to an external agency. - Searched for rental apartment properties for an oversea professional scheduled to arrive in Japan soon for a new job.

Trainee (Associate-Customer Support)
Tech-Mahindra
Japan
- Completed Amazon starters' compliance e-learning training. (i.e. Amazon's own work ethics. etc) - Took e-learning training for entry-level customer support with Amazon Japan.

Trainee
Teleperformance Greece
Moschato-Tavros, Attiki, Greece
- Completed Teleperformance starters' compliance e-learning training. (i.e. Teleperformance's work ethics, their involvement in ISO etc) - Took e-learning training for entry-level customer support with Notion Labs.

IT development staff
DCY Holdings / Britix Construction Limited
Tokyo, Japan
- Created documentations on system analyses and design and performed presentations with the remote team online. - Designed and developed a new web-based OS-independent recruitment system with a Romanian group CEO of Britix CO, by using Python Django and JSON that allowed data migration from Google Sheets, in order to replace the current system. - Performed analyses on their oversea partner's current recruitment system.
Kenji Sugihara's Contact Information
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