Kendramia Prestage, MBA

Cybersecurity Awareness •Coordinate, deploy and track monthly faculty & staff phishing campaigns using the KnowBe4 security awareness and training platform. •Coordinate, deploy and track monthly faculty and staff training campaigns for employees that fail the phishing campaigns using the KnowBe4 security and awareness training platform. •Provide monthly cybersecurity awareness training to address social engineering, how to identify and avoid attacks, creating strong passphrases, multifactor authentication, and common phishing attacks. •Project Lead for Cybersecurity Awareness Month weekly trainings and activities Training •Provided over 170 virtual trainings to keep campus informed & knowledgeable of applications, tools, and software. •Manage the Percipio/Skillsoft training platform for IT Staff professional development. •Project Coordinator for the LinkedIn Learning platform to be utilized by over 9,000 campus faculty, staff, and students. •Conduct weekly Microsoft Suite training sessions covering SharePoint, PowerPoint, Word, Excel, Bookings, Outlook, Teams, OneDrive, Forms and Lists •Conduct weekly training on website management utilizing WordPress. •Conduct weekly training on Qualtrics survey tool with an emphasis on display logic. •Conduct weekly trainings on DocuSign and Adobe PDF •Created and developed a digital Training Catalog to make it easier for the campus to identify the best tool to use based on their business need. Technology Professional Development •Project Lead for department annual “Tech Week” hosting a week of technical sessions covering cross departmental applications and software for campus use. •Coordinator for Tech Field Day implemented to make the campus aware of CITE’s services, tools and resources in a fun and interactive way while promoting CITE’s core values to rebuild our relationship with the campus community. •Collaborate with departments to identify business needs and recommend the best tool to make their process more efficient.

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Design and implement afterschool educational curriculums that aligned to the school day needs, while adhering to the Texas Essential Knowledge and Skills (TEKS) requirements. • Work with students in grades Pre-K through 5th grade to call on their artistic and imaginative skills as they face off against other participants to create a spectacular work of art consisting of “secret” artistic materials. • Express the importance of application and innovation while incorporating art, technology, business entrepreneurship, and professional development skills.

• Ensured the organization met Texas Ace 21st Century Grant requirements for the site, to prevent the loss of $825,000. • Oversee proper record keeping and reporting including activities, events conducted and grant implementation, breakdowns of daily participation figures, notable achievements, and any problems/issues using the COMET and TEA data management systems. • Managed staff facilitation of programs to include Animation, Video Broadcasting, Teen Club, and Cheerleading. • Increased club’s average daily attendance from 20 students to 140 students served within 6 months. • Acquired unlimited donation of treats from Nothing Bundt Cakes for the Boys & Girls Clubs of Greater Houston. • Launched the first Panther Teen Club Initiative to cultivate 8th-grade students’ skills and talents in technology, sports, and art, which was implemented organization-wide. • Collaborated with Spring Oaks Middle School Librarian to create a morning StarBooks reading program. • Analyzed Spring Oaks Middle STAAR Test results and used them to direct the focus of our 6th-grade PowerHour reading and math program. • Managed a yearly budget to account for staff hours, program supplies, outreach initiatives, contract teacher hours, parent roundtables, and family engagement nights. • Secured relationship with a community partner, The Guthrie Center, in Spring Branch ISD for afterschool opportunities.

Desktop Support - Resolved hardware maintenance and replacement request (for hard-drives, keyboards, mouse, monitors and memory) - Managed application intrusion detection protocol (analysis, monitoring, reporting and prevention) - Performed desktop and laptop reimaging (installation of basic essential applications) - Deployed software updates and conducted troubleshooting for end-user reported incidents - Provided customer remote desktop support using VMware - Procured computer equipment (established requirements and secured quotes with approved vendors) - Executed enterprise VoIP installations and support across university Inventory Security Compliance - Ensured adherence to confidentiality standards for all University electronic equipment - Monitored adherence to ISAAC (Information Security Awareness, Assessment and Compliance System) Project Management - Designed and Implemented enhanced registration workflow process for over 6700 students - Created graphics design and developed content for online newsletters, flyers and University advertisements - Led design and implementation team for “Panther Pass’, online student document entry and access system - Transformed Financial Aid Office’s manual paper process to an electronic paperless forms system Database Management - Assisted in transitioning office database records content from Laserfiche to Banner Document Management system - Created Banner query reports to assist Financial Aid staff with expediting FAFSA records student data review process