Kendra Chao

Through my consulting business (kendrachaoconsulting.com), I have developed strategies and implemented solutions for nonprofits and startups in the areas of fundraising, operations, and management. Clients include: * Old Skool Cafe, 2020 - Present. As CEO's Chief of Staff (2020) and Special Projects Lead (2021) managed projects including the build out of an internal website, developing membership and loyalty initiatives, facilitating data collection and reporting through development and implementation of new program CRM, etc. * Vein Clinic and Med Spa, 2025. Revised, researched, and implemented a new plan that converted 20% more new leads into clients. * Chang Family Foundation, 2022. Created the grant application process, requirements, and structure of disbursements. * Airbnb's Open Homes, 2020. Responsible for answering questions about the program and recruiting hosts to our platform. * Marketplace One, 2020. Provided recommendations on nonprofit strategic alignments and direction. * GlobeIn, 2019. Managed all employee events (minimum 2/month), led efforts in office re-organization and secured new office space, and established 3 human resource policies. * Circonomy Solutions, 2019. Researched, wrote and designed a 9-page whitepaper on swimming pool reverse osmosis filtering. * Baycat, 2015. Researched and developed comprehensive fundraising plan. * 1MISSION, 2014-2015. General consultation and efforts included executed fellowship application resulting in acceptance, major donor advice culminating in a $100K impact investment, and coordinated recruitment and hiring efforts. * Avail NYC, 2015. Researched and developed comprehensive fundraising plan. * Red Clay Dance Company, 2015-2016. Researched and developed comprehensive fundraising plan. * charity: water, 2010. Provided guidance to staff which in turn fundraised $5M in three months.

Have taught over 70 students (ages 2 and up) and adults (through littlefishswimming.school) over the course of two summers. All beginner-level adults have learned to swim across a 25-meter pool in just one session. One 3-year-old became swim safe swimming from one end of the pool to the other in only three sessions. Other parallel achievements stemming from these accomplishments include an adult having swam in the ocean for the first time, and another is now training for her first triathlon because she can swim. Parents are proud of their children, once fearful of water, who are now swimming freestyle, diving, and more.

Leadership Experience (LX - theleadershipx.org) envisions a future in which Christian leaders are known and supported through durable friendships that glorify God, resulting in radical generosity and lives lived with integrity. Created programs, culture, and funding to support the vision established by our board of directors. 5x revenue via multiple fundraising streams, doubled program participation, built out efficiency in operations, and cared for alumni in direct and in-direct ways.

Center for Individual and Family Therapy (ciftcounseling.com) is a Christian nonprofit counseling center with five offices throughout Orange and Los Angeles Counties. Employment ended due to being laid off. Managed all operations, including but not limited to human resources, finance, and fundraising. Led the company's revised employee compensation plan for 50 staff members, executed new lines of internal and external communication, and re-built culture through employee engagement activities and policies. Within 4 months, hired 18 new staff members, solicited and secured first-time conference sponsorships, and increased staff satisfaction score by 3 points (out of a 10-point scale).

Mission Accomplish (www.missionaccomplish.org) is a faith-based nonprofit incubator helping leaders start and scale their charitable venture. Managed all operations, including but not limited to human resources, legal compliance, and finance for Mission Accomplish and its 25+ Affiliate organizations. Increased new lines of funding by 4 unique initiatives, and secured new additional partners in the form of financial commitments, sponsors, and referral partners.

ArcSource (www.arcsource.com) is a premier provider of IT consulting and support services. Supervised Human Resources and Finance departments, managed marketing and sales, and established internal and external policies.

CMP’s (www.cmpny.org) mission is to provide job and economic development opportunities to the community. Ended employment due to a move to California. Primary contact for donors, increased communication efforts internally and externally, and managed and executed all fundraising methods.

Greater Chinatown Community Association (www.gccanyc.org) is a community-based nonprofit providing holistic services to the elderly and immigrant community. Ended employment for participation in a fellowship program resulting in a Masters of Public Administration. Responsible for all strategic and fundraising planning and initiatives, marketing and communication efforts, and management of key staff.

Kendra's Masters of Public Administration was received through Baruch College in conjunction with the National Urban Fellows, a highly selective 14-month program that consists of 40 students/year. This resulted in classroom and on-line education, as well as a mentorship assignment. Kendra's capstone project was entitled, "Building a Successful Mentor Protégé Program to Increase Minority, Women, and Disadvantaged Business Participation: City of Chicago – Supplier Diversity Program".