ken bagnal

Project Manager - Pharma Tech – Digital Delivery Lead – GSK Leveraged hybrid methodologies to deliver a Web environment to capture data securely from healthcare professionals and alternative sites of care that administer infusions and injections across multiple brands for patients to conveniently locate local care facilities that provide important amenities for the patient and caregivers, such as Wi-Fi & electrical outlets for remote business connectivity, languages spoken, staff credentials, etc.

● Partnerships and productivity - Create a concept that allows churches to negotiate support contracts, share technologies, infrastructure and administrative resources to allow streamlined and less expensive operations

Lead Generation - Establish a program to electronically generate leads using established relationships with third-party Web advertisers and automatically distribute them to security franchises responsible for 25% of corporate sales for the parent company

Prototyping - Built relationships within one of the world’s largest home security companies to create an electronic paperless sales tool using tablet technologies to save $37 million annually

* Delivered projects that impacted sales and marketing objectives for reach and membership while meeting all state and federal security requirements * Engaged Amazon Elastic Cloud Services to scale a database-driven Website application hit by hundreds of thousands of users * adding more than 45,000 new members to the BCBSNC portfolio of members year-over-year * Evangelist for efficiency - Established relationships with C-suite executives to present ideas on ways to LEAN out processes to reduce waste by more than $20 million over four years without adding additional overhead * Project delivery - Took over $7.5 million in projects in a single year trending Red and turned them around while coordinating efforts with multiple third-party vendors and internal resources

Strategic Adaptive Business Process Management – Applied ideal technologies and managed projects to deliver secure Lean solutions that drive revenue and improve productivity by delivering on-going BPM software projects for continuous improvement with multiple database technologies Client retention consulting – Established software applications algorithms and managed programs that drove future business through client engagement and road-map planning by leveraging secure open source HTML and responsive design environments Lead generation – Delivered campaigns that optimized lead production for client acquisition using development projects that automated client response and customer follow-up Partnership brokering – Identified and built symbiotic partnerships between businesses that resulted in mutual revenue growth and corporate expansion through contract negotiations as a Project Manager Vice President – Served as an Interim Vice President of Marketing for a small investment advisory firm

Web Content Management delivery - Managed the corporate Interwoven (now owned by HP) Web Content Management System (WCMS) development and delivery one month ahead of schedule and 3% under budget while maintaining required security around personal health information during data capture (three previous attempts by the company failed) Vendor management - Managed third-party vendor, Ironworks, to jump-start WCMS

Web Development – Responsible for the growth and development of Interface Technologies’ secure Web presence to grow recognition and membership from zero to 18K in one year while managing a team of software developers Contract negotiations – Direct involvement in contract negotiations and on-going development resulting in a $1.8M deal with ITI’s largest Fortune 500 client and repeat business with Charles Schwab & Co. to develop a secure portfolio management system for customers to be able to make trades securely over the Web Management leadership – Lead management team during transition from a training oriented company to a software services and product development company Branding – Create brand and image for Interface Technologies by leveraging local and national recognition programs Relationship Management – Build a foundation of relationships with local media and a number of the software industry’s largest developer tool builders, key software development corporations, and Microsoft ATECs and Solution Providers to build credibility in the IT industry

* Deliver an automated Ignition Interlock Management System (IIMS) to prevent DWIs * Cut time to delivery for IIMS by six months * Led a team to build out a set of BizTalk Services for the IIMS * Reduced the number of IIMS-related errors through an automated data validation process * Introduced InRule to manage business rules for the IIMS * Leveraged SharePoint to manage Ignition Interlock violations for Field Hearing Officers * Exercised an ETL process along with SSRS and SSIS for reporting * Strategic Project Management for NCDOT Service Oriented Architecture (SOA) Projects * Integrated tightly between NCDOT, DMV and Enterprise Architecture * Delivered SOA methodologies and processes * Business Process Management & workflow consulting * Established governance parameters for metadata & content