Ken Kou

Fluent in both English and Mandarin Chinese (the language mainly used by China and Taiwan) Besides the USA, I spent over 10 years in Asia, very familiar with Chinese business and culture. Can speak, read, write, type, and negotiate naturally in English as well as Chinese. Able to find and build relationships with Asian companies for long term business. Fluent with Purchasing software and systems, such as PartsVision, AccountMate, and InfoTrac, etc. Familiar with IC counterfeit prevention protocol, as well as the test reports needed to be done to prevent sending bad parts to customers. At Serendipity Electronics: 1. Served as the main bridge of communication with Asian suppliers and customers, especially Mandarin speaking regions such as China and Taiwan. 2. Located many new sources for ICs, semiconductors, and electronics in China and Asia; Serendipity Electronics still uses those suppliers to this day to fulfill customer requirements. 3. Built relationships and trust with numerous Chinese companies. Trust is an issue especially with the distance and language barrier, and the high risk for counterfeits in China. I used Chinese negotiation skills to convince many Asian companies to agree on ESCROW payment terms for first business, successfully fulfilling orders which otherwise would have been lost. 4. Acted as Asia division for the whole company, staying in office later than colleagues to meet the various time zone requirements when doing business in Asia. (their daytime is our night). As a result, I fulfilled orders which were time-sensitive by communicating with them after hours. 5. As the only Asian American at the company, introduced insights on the work culture in Asia, as well as smart ideas to connect with suppliers for the Asian holidays, to deepen the long-term relationship between our companies. 6. The CEO of Serendipity Electronics is able to directly provide a good reference for me if contacted. At Prime Technology Corporation: 1. Procurement of hard to find aviation aircraft parts and electronics, as well as ATVs, helicopters, ships, etc. for customers in Germany, Singapore, South Africa, and China. 2. Directly assist the CEO in dealing with a wide range of issues regarding the various licenses and restrictions due to exporting. 3. Processing of various paperwork such as purchase orders, sales orders, test report documentations, invoices, etc. for exporting devices and aviation parts to overseas customers. 4. The CEO of Prime Technology Corporation is able to directly provide a good reference for me if contacted.