Ken H.

Client Manager @ NTT DATA, Inc.

About

10 years plus experience in Enterprise Sales across Global MNC Experience in ICT industry in APAC region, from sales execution. Highly focused in achieving targets, Account Management as well as hunting roles and taking ownership for issue resolutions. Ability to develop business through understanding of customer 's business ecosystem & pain points .

Country

City

Singapore

Industry

Information Technology & Services

Skill

Data Centers, Microsoft Office, Project Management, Software as a Service (SaaS), Customer Service, Enterprise Solution Selling, Account Management, Client Relations, Telecommunications, Sales Management, Direct Sales, Market Research, Global Business Development, Cloud Computing, Business Development, Solution Selling, Sales, Customer Relationship Management (CRM), Salesforce.com, Contract Negotiation

Experience

Client Manager

NTT DATA, Inc.

2014-12 - Present · 11 yrs 10 mos

Account Manager

Expereo

2013-11 - 2014-11 · 1 yr 1 mo

•Manage existing APAC channel partner accounts in Japan, and build relations at various operational and strategic levels; •Qualify, respond and proactively follow up on all APAC channel partner enquiries; •Increase awareness of Expereo capabilities providing training and presentations to channel partners; •Act as focal point for all channel partner’s inquiries both on a case by case and project level; •Work with both the client and internal departments of Expereo to ensure timely and successful delivery of solutions; • Develop a strong business partnership with my channel partner •Set the pace with channel partners and liaise with internal (pre- and post-sales) departments while managing client’s expectations; •Maintain up-to-date and accurate records in Salesforce or other applicable systems to enable activity and funnel reporting and measurement

Account Manager

StarHub

2011-5 - 2013-11 · 2 yrs 7 mos

Manage, service and maintain a good business relationship with customers in various sectors. • Identify new business opportunities and technologies, develop sales plan for each qualified lead, and execute these sales plans successfully from initial sales pitch to closure. • Build value propositions for customers such as C levels , management and working levels, including compelling business cases to accelerate solution adoption. • Involve and lead in Global Mobility bids and RFPs in partnership with Vodafone and Conexus. • Able to provide additional services on top of traditional mobile services.

Territory Sales Manager

Logicalis

2011 - 2011

Identify new business opportunities and company logos, develop sales plan for each qualified lead, and execute these sales plans successfully from initial sales pitch to closure

Sales Manager

Singtel

2006 - 2011 · 5 yrs

Responsible for managing over 100 top key strategic accounts in the SME base: • Directs strategic account planning, account development • Responsible for meeting the set target, and ensuring its growth and profitability; • Manage customer relationship, identifying new sales opportunities within the based allocated • Develop and implementing sales strategies to grow the business • Upsell various Telco products eg: Local/International WAN Services (eg. MPLS IP-VPN), Managed Services, Leased Line/Broadband Services, Datacentre Colocation Services and Mobile Services to corporate customers.