Kelvin Tiang

Supporting HA gas turbine component repairs to meet GE standards and customer requirements. Working closely with cross-functional teams to ensure repair quality, process reliability, and continuous improvement. Current Focus Areas: • Assisting in new product introduction and qualification • Collaborating with Quality Engineers to meet Critical-to-Quality (CtQ) standards • Providing technical support for repair processes and training technicians • Supporting Root Cause Analysis, audits, and corrective actions • Driving initiatives to improve productivity and reduce Cost of Poor Quality

- Researched and recommended a suitable 3D printer, enhancing R&D prototyping capabilities and reduced R&D cost by 30%. - Drafted a user manual for 3D printer and conducted training sessions for engineers to ensure proper usage and maintenance. - Assisted engineers in the setup and deployment of decontamination equipment on-site, ensuring smooth installation and operational readiness. - Co-developed specialized decontamination equipment, enabling the company's entry into the BSC decontamination market. Successfully developed equipment that requires 2 hours to fully decontaminate a BSC, fastest in the market. - Identified a software bug, enabling the team to troubleshoot and refine the system design more efficiently. - Independently carried out decontamination alongside an internship mate in the absence of engineers, demonstrating confidence and reliability under minimal supervision.

- Demonstrated proficiency in stock taking and inventory management, ensuring accurate tracking and replenishment of merchandise. - Received positive feedback for addressing customer inquiries, resolving issues promptly, and ensuring overall customer satisfaction. - Entrusted with the responsibility of independently managing a designated lane. Effectively organized and prioritized tasks to ensure seamless operations, showcasing reliability and the ability to work autonomously.

- Contributed to the overall efficiency and readiness of the weapons inventory, reinforcing a culture of safety and adherence to protocols. - Proactively addressed challenges, demonstrated sound decision-making, and promoted a sense of unity among team members. - Promoted a culture of discipline and teamwork, enhancing the successful functioning and overall welfare of the platoon.

• Conducted thorough diagnostics and efficiently resolved hardware issues of 3D Printers. • Successfully identified and resolved complex software issues, ensuring the smooth integration and functionality of various software applications. • Collaborated seamlessly with the sales team to create a positive and informed customer experience.

- Learn to upsell by strategically recommending promotions and additional products to customers. - Assumed a leadership role by providing comprehensive training to new recruits, imparting essential service techniques and fostering a positive onboarding experience. - Earned the trust of management by being entrusted to independently run the store. Exhibited a high level of responsibility and organizational acumen to manage day-to-day operations efficiently.

A Retail Assistant at McDonald's, specifically in the cashier role, is a friendly and efficient professional who embodies the core values of the iconic fast-food restaurant. With a welcoming smile and exceptional customer service skills, they play a vital role in creating a positive dining experience for each and every customer.

This is a joint degree in Mechanical Engineering offered by the Singapore Institute of Technology (SIT) and the University of Glasgow. It is a three-year honors programme that covers core mechanical engineering fundamentals, with a focus on digital skills. My specialization is in design, which includes modules such as additive engineering, mechanical design, engineering materials technology, and microelectronics for engineering products.