Kelvin George

Managed day-to-day business operations across sales, customer service, procurement, and project coordination within a fast-paced commercial furniture and fit-out environment. Responsible for driving business growth through client relationship management, business development, quoting, and end-to-end project delivery. Worked closely with suppliers, warehouse operations, and installation teams to ensure seamless execution of commercial furniture and office fit-out projects across Australia. Key responsibilities included: • Business development and account management • Preparing quotations and managing sales pipelines • Coordinating logistics, deliveries, and installations • Managing supplier relationships and procurement • Overseeing customer service and after-sales support • Supporting operational efficiency and process improvements • Leading communication between clients, operations, and installation teams • Assisting with strategic planning and commercial growth initiatives Successfully contributed to improving operational workflows, customer satisfaction, and overall business performance while maintaining strong client and supplier relationships.

Managed retail and commercial sales operations within a fast-paced office furniture and fit-out environment. Responsible for customer relationship management, business development, quoting, order processing, and coordinating deliveries and installations.

Responsible for lead generation, sales support, quoting, customer service, and coordinating projects from enquiry through to delivery and installation. Worked closely with clients, suppliers, and internal teams to deliver efficient solutions and strong customer outcomes.

* Customer service * Providing estimates for servicing and repairs and setting timescales * Ordering correct parts for vehicles * Accurately recording technician time and writing technical reports and recommendations. * Working with colleagues and other departments to ensure a seamless service for customers * Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.

Supported retail merchandising operations by managing product displays, stock replenishment, and store presentation across multiple locations. Worked closely with store teams to ensure products were well presented, promotional displays were maintained, and inventory levels met customer demand. Delivered strong customer service while assisting in improving product visibility and sales performance.