kelsie dunn
assistant food and beverage manager
About
Experienced Hospitality Manager with a demonstrated history of working in the resort industry. Skilled in Microsoft Word, Public Speaking, Leadership, Restaurants, and Event Planning. University of Central Florida Alumni.
united states
orlando
hospitality
event planning, customer service, leadership, social media marketing, microsoft office, special events, microsoft excel, microsoft word, powerpoint, public speaking, research, meeting planning, registration, convention services, hospitality management, training, management, event management, social media, hospitality industry
Experience
recreation supervisor
the grove resort & water park orlando
assistant activities manager
the grove resort & water park orlando
guest service agent
walt disney world swan and dolphin
Cross-Trained between Recreation, Guest Services, and Front Desk at a resort with 2,265 guest rooms.
assistant food and beverage manager
the grove resort & water park orlando
lobby lounge server
jw marriott
* Served at a Four Diamond Resort with 998 rooms. * Utilized the Micros POS to secure room charges and other forms of payment
cart bartender
majors golf course
* Trained a newly hired cart girl on daily responsibilities. * Set up banquets held at the golf course.
cashier sales associate
palm bay dollar theater
* Trained 2 new employees on all procedures. * Upsold products to increase net sales of concession.
special events zone coordinator
walt disney world
* Partnered with Guest Services, Security, Park Operations, and Entertainment. * Lead a team of 10 Event Guides and explained roles for the specific event or location. * Loaded theater that sat over 3,000 guests for concerts. * Documented each night of events through recaps and feedback forms. * Created rotation and break sheets for up to 12 Event Guides.
server
cheddar's casual cafe
* Generated sales through guest interaction. * Collected payment from guests.
special events zone checker and guide
walt disney world
* Events: * Mickey's Not So Scary Halloween Party * Food and Wine Festival * The Candlelight Processional * Run Disney * Festival Disney * Flower and Garden Festival
Education
university of central florida
hospitality management
florida gulf coast university
bayside high school
Captain of the girls Cross Country team for 2 years. Activities and Societies: Cross Country, Track and Field, Athletic Training Club
university of central florida
event planning
kelsie dunn's Contact Information
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