Shibu Keloth
Chief Technology Officer @ J4RVIS
About
Delivering large-scale transformation requires not only a good understanding of the business objectives and a deep understanding of technological capabilities to meet the requirements but also forming a committed and skilled team that is able to work together to achieve the transformation outcomes. With 20+ years of experience consulting across multiple organisations in Australia, India, US and UK, I have led multiple transformation programs working across various clients in different industries. As a Salesforce certified practice lead, I have been structuring and guiding successful high-performing delivery teams to deliver transformations that are aligned with business goals for our clients. Having worked as a part of various consulting organisations and as the end client, my ability to see the big picture combined with my knowledge of various CRM solutions (Salesforce, Microsoft Dynamics, PeopleSoft) has helped in my ability to deliver value to my customers through my engagement. My expertise and interests include: ⁃ Stakeholder Management ⁃ Leading Pre-Sales, Solution Architecture & Design ⁃ Business Process Analysis ⁃ End-to-End Delivery Management ⁃ Building Salesforce Delivery capability ⁃ Mentoring and Coaching Some of the industries I have experience delivering transformation projects are Energy & Utilities, Education, Credit assurance, Telecom, Superannuation, Retail, and Insurance. Connect with me if you are interested in sharing knowledge, experience, and expertise in large-scale business transformation.
Australia
Greater Melbourne Area
Information Technology & Services
AI Prompting, Agentforce, Technology Services, Microsoft Dynamics AX, data cloud, Artificial Intelligence (AI), Professional Services Industries, Business Transformation, IT Enabled Business Transformation, Customer Success, Salesforce Pre-Sales, Energy & Utilities, Team Leadership, Stakeholder Engagement, Pre-Sales Consulting, Team Management, Utility Industry, Higher Education, Technology Enabled Business Transformation, Leadership
Experience
Chief Technology Officer
J4RVIS
Director of Technology
J4RVIS
Melbourne, Victoria, Australia
Associate Partner - Customer Transformation Salesforce Lead - Energy & Utilities
IBM
Melbourne, Victoria, Australia
- Leading Sales and Pre-sales activities for IBM’s Energy & Utilities clients undergoing business transformation in customer space. - Responsible for working on target account strategy for IBM’s Energy & Utilities clients.
Associate Partner - Salesforce Practice Lead
IBM
Melbourne, Victoria, Australia
Responsible for: - Driving Salesforce practice growth with focus on Total Contract Value (TCV), Revenue, Contract Gross Profit (CGP), and Billable Utilisation - Achieving client success for Salesforce delivery projects measured using NPS score - Building Salesforce practice in Melbourne and Regional CIC in Ballarat - Leading the pre-sales and delivery of Salesforce Transformation projects - Structuring large scale programs using Onshore, Near-shore and Offshore delivery model
Salesforce Delivery Director
IBM
Melbourne, Australia
- Structured and delivered large-scale Salesforce transformation programs in Energy & utilities and Education industries - Led customer focussed design using the Salesforce platform - Managed client stakeholders and led program governance - Drove Salesforce enablement and learning initiatives within IBM
Senior Engagement Manager
Bluewolf, an IBM Company
Melbourne, Australia
- Led multiple account-specific pre-sales engagements involving Salesforce - Led Salesforce Delivery for transformation programs on specific client accounts - Structured and built the Salesforce delivery team in Melbourne - Drafted business cases and ran business value proposition initiatives for Salesforce engagements Won "Pace Quality Leader" award for driving quality delivery - March 2018 Won "Top Engagement Manager - ANZ Region" award at the Sales Kick-off - February 2017
Delivery Lead/ Principal Consultant
Cloud Sherpas
Melbourne, Australia
- Led Salesforce.com implementation engagements involving onshore and offshore teams - Managed end-to-end programs including development and maintenance of project plans, status & budget reports, escalation of issues to client project sponsor(s) - Successfully delivered multiple Salesforce client engagements
Senior Salesforce Solution Architect
Open Universities Australia
Melbourne, Australia
Led the Salesforce Solution Architecture roadmap for OUA
Delivery Manager, Salesforce CRM Implementation
Open Universities Australia
Melbourne, Australia
Led the successful delivery of OUA's first Salesforce Implementation
Business System Architect
Open Universities Australia
Melbourne, Australia
Involved in drafting the digital transformation roadmap for OUA from PeopleSoft CRM to Salesforce
Data Migration Stream Lead
Coles Group
Melbourne, Australia
Senior Consultant
Oakton
Melbourne, Australia
PeopleSoft Architect/Consultant
AXA
Melbourne, Australia
PeopleSoft Technical Consultant
Hexaware Technologies
Mumbai Area, India
Education
Wharton Executive Education
Organizational Leadership
Melbourne Business School
Business Administration and Management, General
University of Mumbai
Computer Science
Kendriya Vidyalaya
Shibu Keloth's Contact Information
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