Kelly Logan

Responsible for implementing and managing third-party authorized service and certified collision programs at Rivian.

I have the privilege to lead 4 awesome teams responsible for making sure Rivian vehicles can be repaired at collision and service centers.

Provide technical support, training and new repair product development for Car-O-Liner’s 25 distributors in the North American Market. Interact with all Automotive OEM’s to insure that Car-O-Liner has repair solutions for their new vehicles. • Implement repair and training programs for large multiple shop operations (MSO) • Create online and instructor-led training courses for Car-O-Liner repair products • Directly work with Snap-on and Car-O-Liner Engineering to make products easier to use for repair technicians

Lead the development of the Solera Technical Center (STC) for the US Market. Support the design of the training facility and manage the relationships with the tooling/equipment vendors that will be utilized during training courses. • Recruit qualified training instructors and developers to join the STC Operations Team. • Manage development of technical training courses. • Collaborate with European partners to launch STC in the US Market.

Responsible for developing Faraday Future's Global Body Repair Program from the ground up. • Building an amazing team to support all aspects of collision repair of Faraday Future vehicles • Develop Operating Standards for a Global Network of First Class Collision Repair Shops • Support the Engineering Safety Team throughout crash testing of FF vehicles • Partner with Manufacturing in the design and development of Service e-coated body parts • Create structural repair procedures for the FF 91 in conjunction with body engineering • Serve as a liaison with auto insurance companies for technical support • Produce bulletins that establishes FF's position on proper collision repairs • Utilize CATIA CAD software to aid in the development of structural body repairs

Direct and manage all aspects of the body repair program, to include the oversight of a 10-person technical team and the indirect management of a 13+ training team. Managed and drove the new construction of a 30,000 sq. ft. facility for body repair training, research, and the delivery of body repair services. • Create tech notes/bulletins for global body shop network that establishes Tesla’s position on repairs. • Drive a technical team in the repair of Tesla vehicles via Flat Rate Time (FRT). • Lead and supervise all curriculum and materials development processes for the training team. • Manage the delivery of email and technical support for 160 global body shops. • Partner with manufacturing in the design and development of Model X Service e-coated body parts. • Led a team of 6 charged with the creation of structural repair procedures for Model X in conjunction with body engineering; serve as a liaison with auto insurance companies for technical support. • Develop standard operating procedures for the body repair program team • Actively recruiting the best body shops for Tesla's Approved Body Shop Network • Manage the special tool program for Tesla's Body Repair Program • Utilize Enovia Software to create part numbers and research existing parts of Tesla Vehicles

Led and managed all aspects of the project management lifecycle for numerous project scopes, while serving as an instructor for aluminum welding and Model S structural repair courses. Performed onsite Model S structural repair training at body shops globally and managed the daily activities of 2+ technicians regarding the research and development of service repairs. • Partnered with 4 frame bench companies to ensure they had accurate data sheets for Tesla vehicles. • Gathered data/feedback from 75 body shops located globally for repairs that needed developed procedures; worked with body engineering to develop/document solutions for uncommon repairs. • Established relationships with multiple mechanical fastener companies; researched new options for repairs using different mechanical fasteners. • Performed extensive international travel to Europe and APAC regions. • Manage and source special tooling for aluminum structural repairs for the authorized body shop network

Led the development of a complete Global OEM body repair program for 3rd-party body shops. Sourced and recruited 3rd-party body shops in North America on behalf of Tesla to be designated repair centers. • Established Standard Operating Procedures for all body shops to follow and developed relationships with tool vendors; established repair tooling requirements for all approved body shops. • Provided all aspects of technical support and training to body shops globally. • Developed the Special Tool Program for the repair program

Manage and oversee all daily aspects of a complete Automotive Collision repair shop, to include, providing customer estimates, working with insurance adjusters and appraisers, allocating work, budget and purchasing management, sales and new business development, and hands-on repair management. • Repair and refinish damaged vehicle body parts in accordance with OEM specifications. • Performed windshield/window removal and replacement for all vehicles. • Utilized Car-O-Liner frame bench repair equipment; operated a Col-Met 35 foot semi-downdraft paint booth.

- Involved in every aspect of running a Restaurant, Bar, and Convenience Store. - Manage 25 employees - Track inventory and orders from suppliers and distributors weekly - Maintain POS software

Delivered all aspects of technical and training support for all software and frame repair products throughout North America, while performing the testing and reporting of prototype software, frame benches and accessories. • Assimilated data on all types of vehicles for Car-O-Liner’s International Measuring Team (IMT). • Developed and prepared training materials, outlines and objectives in accordance to company guidelines. • Collaborated with staff in all aspects of lesson/curriculum development; facilitated the assessment and improvement of training activities to meet course and student needs. • Served as an instructor for the Car-O-Liner Academy, led practical and theoretical training in the use of products, as well as methodology training for collision damage repair. • Provided technical phone support for computer based measuring systems. • Utilized TeamViewer Remote Support Software to repair and assist Customers and Distributors • Developed Technical Bulletins for Distributors and Customers

Conducted and led the repair, painting, finishing and detailing of all BMW vehicles and motorcycles. Assembled new BMW motorcycles, performed routine maintenance, repaired electrical and mechanical faults, and performed test rides to ensure proper alignment and handling • Reviewed damage reports, prepared/reviewed repair cost estimates, and planned work to be performed. • Specialized in heavy structural body repairs. • Performed welding, soldering, body alignment, and refinishing operations. • Refinish Technician using Glasurit, Spies Hecker, Standox, and BMW Color System paint. • Certified in aluminum structural and cosmetic welding for Rolls-Royce