Kellie Russell

Responsibility for the day to day running of the business and have been paramount in the increase in profit from £10k 2015-2016 to £83k 2016-2017 Responsible for all HR issues including interviewing, disciplinary and dismissals in line with all up to date employment laws and ACAS guidelines. Responsible for all staff including 3 x permanent members of staff and a team of 40 freelance self employed crew/drivers I have changed the structure of the fulltime permanent members of staff by scraping permanent crew and driver positions, this was due to the positions not being cost effective and did not benefit the business. Introduced new roles with in the company to assist in driving the company forward in a professional business manner. I have introduced on site trainer, Operations Co Coordinator and fleet Manager Introduced induction and manual handling training for all new freelance self-employed staff to ensure all the process and procedures are established prior to first job and to ensure that all health and safety rules and laws are understood and adhered to Responsible for introducing a pay scale for all free-lance self-employed members of staff to provide incentives and progression through on going monitored training Reduced the staff turn over by 28% by providing a clear and structured working environment I have introduced a structured crew booking process for the customers to ensure all details are accurate and correct to issue with the bookings I have increased successful crew booking fulfilment to 98.7% , Customer job completion satisfaction to 99.4% Responsible for successfully introduced a customer price increase the first in 5 years without resistance from the customers due to the above success rates and working closely with the clients to simplify how the rates are calculated In order to reduce the vehicle repair cost from £32k in 2015-2016 to £17k in 2016-2017 I have changed the mechanic work closely with the mechanics to keep costs at a minimum

Responsible for staff and team development, supporting department heads to monitor KPI’s, encourages staff motivation and continuous improvement. Responsible for all staffing issues including recruitment, training, Rota’s, staff disciplinary and dismissals. Introducing KPI’s to measure right first time picking accuracy has increased from 83% to 99.3%. Reduced monthly spend on temporary staff by approximately £1000.00 per week I have overall responsibility for all Inventory within the business with a current value of £2.6million, Responsible for increasing stock accuracy from 56% to 98.5% within 6 months and have introduced an Inventory controller to my team to maintain and improve these figures. I have increased warehouse space by 17% by introducing an obsolete SEO policy Project planned and completed a full warehouse move to a premises times larger Optimise material flows with regards to inventory location, handling and process using ABC stock analysis and bin locations leading to an increase in order picking by around 40%. Implemented the introduction of hand held scanners which has resulted in a 47% picking accuracy. Reduced freight forwarders and carriers cost by approximately 10% = £1.5 K per month on small parcel goods and 12.5% = £4.7K per month on freight Negotiated an undercharged freight forward contract , not only reducing this cost but has made a profit of £7K per shipment a total profit of £490K for the contract. Creating a reject process that ensures finance receives the credit from supplier, and within the first 2 months of implementation this generated 34K of credit from historical rejects. I attend regular meetings with customers at senior management and director level to implement systems and process both internally and externally. Appointed as Health & Safety officer responsible for maintaining standards of health and safety, hygiene and security in the work environment

Responsibility for 20+ warehouse assistants, 1 x rigging manager, 1 x warehouse supervisor,1 x electrician, 3x drivers Motivate, train and lead the team to get the best productivity from my team. Have decreased staff turnover by 75% in the first year reducing the cost of temporary staff to cover lost staff. Responsible for all staff probationary reviews, signing of holiday request, annual appraisals and disciplinary issues Responsible for reducing overtime cost by approximately £2650 per month by increasing productivity during normal working hours. Responsible for transport scheduling over 24 hour 7 day a week operation and ensuring ensuring KPI of 95% on time delivery is met exceeding this and reaching 99% on time delivery Update jobs board with all new jobs, allocate driver to job and schedule time of delivery Responsible for ensuring drivers adhere to VOSA regulations Liaising closely with project managers regarding the timings for delivery/collections , transport, stock issues, site details are correct Auditing of Stock Movements - Investigation of any stock movements on a daily basis including lost or missing stock, responsible for all stock control. Improving stock accuracy from 88% to 98.5% Investigate non returned stock issues and contact customers to advice of non-returns Deal with couriers and haulage companies to arrange delivery and collections including dealing with any issues that arise Reducing the cost of transport by approximately 15% across the board by meeting with courier companies to ensure we receive the best rates and utilising internal transport fleet more efficiently Responsible for all health and safety within the warehouse including all Folk lift drivers adhere to safety regulations

Airgraph Carriers was a small family owned courier company that specialized in same day deliveries throughout the UK. The company employed between 25-30 drivers and motorcycle couriers both employed and self-employed. The company was sold in 2010 after the owner retired. Responsible for all operational functions throughout the business Responsible for recruiting all staff including drivers both employed and self employed Responsible for all staffing matters including disciplinary procedures, appraisals and pay Increases Ensuring all drivers documentation are legal and correct Negotiating rates of pay for new customers and price increases for existing customers Holding meeting with despatch team to allocate weekly delivery routes Negotiating rates with self-employed and external sub contract couriers to ensure profit margins were maintained were possible Ensuring all company vehicles were road legal and complied with VOSA regulations Ensuring all drivers complied with working time regulations Responsible for ensuring all vehicle maintenance is completed to ensure down time was kept to a minimum. Responsible for training despatchers to utilise drivers in the most efficient manner Accounts payable ensuring all payments made on time and in full and resolving all queries. Ensuring all daily jobs were entered on the computer system to enable invoices and driver wages could be accurately generated. Dealing with customer queries regarding delivery times, invoice queries and quotes. Paying invoices, raising invoices, chasing late payments and employee PAYE for employed staff and payment to self-employed staff.

Honeywell Video Systems is based in Runcorn Cheshire and at the time was spread over three warehouses. Two were distribution warehouses and one was a manufacturing warehouse which dealt with the manufacture of CCTV. The warehouse supplied 4 manufacturing lines and one cable manufacturing department. Responsible for a team of 40+ staff within the warehouse including recruitment & training, dealing with the organisation of rotas, i.e. holidays and illness cover, dealing with disciplinary procedures with regards to all staff Responsible for changing the warehouse from a manufacturing warehouse to a distribution warehouse Involved in the layout ,procedures and training of staff in new distribution warehouse Responsible for all manufacturing stock transfer to China Full responsibility for the management of stock levels within the warehouse increasing stock accuracy from 79% to 98.6% Close liaison with the purchasing and sales departments Responsible for increasing the packing productivity from 30 cameras per hour to 55 in order that any queries with regards to stock and the dispatch of goods are dealt with in a fast and efficient manner in order to maintain the company image Responsible for ensuring that all goods are booked in correctly and that all stock items are allocated to their correct area Dealing with the dispatch of all goods through the warehouse ensuring that delivery targets are met and those goods are properly packaged so that customers receive their goods in the condition that they left the company Ensuring all health and safety procedures are followed and problems correctly recorded. Responsible for permanent and temporary staff on production line one once all other supervisors were made redundant

Tech direct Responsible for a team of 50 staff within the warehouse including recruitment & training, dealing with the organisation of rotas, i.e. holidays and illness cover, dealing with disciplinary procedures with regards to all staff members etc. Liaison with recruitment agencies and job centres and reducing the agency staff costing by 20% Regular meetings with external suppliers including courier companies to reduce cost Full responsibility for the management of stock levels within the company including all aspects of security Close liaison with the purchasing and sales departments in order that any queries with regards to stock and the dispatch of goods are dealt with in a fast and efficient manner in order to keep up the company image Responsible for increase in orders despatched form approximately 175 to 400 orders per day Responsible for ensuring that all goods are booked in correctly and that all stock items are allocated to their correct area Dealing with the dispatch of all goods through the warehouse ensuring that delivery targets are met and those goods are properly packaged so that customers receive their goods in the condition that they left the company Responsible for all stock control within the company including the following: Auditing - Continually conducting stock checks within the warehouse in order for any problems to be resolved Auditing of Stock Movements - Investigation of any stock movements on a daily basis including lost or missing stock reduced the lost stock from £75k to £1500 through investigations General warehouse procedures i.e. picking, packing, shrink-wrapping of goods, allocation of stock, unloading vehicles, despatching and the upkeep and general maintenance of the warehouse Liaison with external security companies with regards to the installation and upkeep of security equipment for the company including CCTV, anti-ram bollards, roller shutters etc.