kelley wright

senior business systems analyst - business online banking

About

Experienced Business Systems Analyst with extensive distributed applications and support knowledge and specifically, Online Banking experience. Proficient in requirements methodologies: interviewing, data modeling, business process modeling and user interface design; 14+ years experience in Systems Development Life Cycle, Project Management (Waterfall and Agile methodologies). Experienced in Change Management, Mergers and Acquisitions (IT Applications), with a Distributed/Client Server Application focus. Mortgage experience - regulatory, compliance, process, application, closings, etc. Legal experience - real estate (closings, title searches, foreclosures), estates, wills, powers of attorney, domestic/family law, etc. Also work on the side as an Event Planner (weddings, parties, corporate events, etc.)

Country

united states

City

raleigh

Industry

banking

Skill

requirements analysis, requirements gathering, sdlc, user acceptance testing, business analysis, testing, business requirements, analysis, visio, functional specifications, systems analysis, quality assurance, requirement specifications, management, cics, mainframe, software requirements, quality center, project management, sharepoint, software documentation, system testing, functional analysis, databases, software development life cycle, public speaking, organization, creative solutions, regulatory requirements, system requirements, user experience, system deployment, system integration testing, loans, change management, creativity, legal writing, presentations, painting, drawing, photography, diy

Experience

operations support analyst iii

rbc bank

2005-7 - 2006-10 · 1 yr 4 mos

Support Analyst for Empower Mortgage Loan Application System.

closer and mortgage systems analyst

southern bank and trust co.

2002-6 - 2005-7 · 3 yrs 2 mos

Started with the Mortgage Department as a Loan Closer and then began to work as a technical analyst testing and updating the Mortgage Loan Application System when upgrades came from the vendor as well as maintained daily, weekly & monthly updates from investors, regulatory agencies and sales and marketing in the LOS as well as on the Mortgage intranet site.

legal secretary

frederick e turnage attorney at law

1998-1 - 2004-1 · 6 yrs 1 mo

systems support analyst ii - retail loans origination

first citizens bank

2011-9 - 2012-8 · 1 yr

Support of the Encore Loan Originations System as well as ancillary supporting applications. Provided analysis, requirements documentaion, system integration testing, functional testing, regression testing and production support. Created test scripts in HPQC and created testing process as well as executed tests, logging them in HPQC. Created, tested and implemented configuration changes in the database and managed monthly and quarterly releases.

secretary

young democrats of north carolina

2003-3 - 2005-2 · 2 yrs

Sworn in by the Governor of North Carolina. Maintained files of the organization, recorded and distributed minutes of all meetings, scheduled meetings of the Executive Board, maintained accurate membership records of the organization, planned and organized two State Conventions as well as numerous fundraising activities for candidates, submitted all official records to the state archives and conducted all official correspondence of the organization.

secretary

young professionals network of rocky mount

2002-1 - 2004-12 · 3 yrs

Secretary and Co/Founder of YPN. Worked with Chairman, Board Members and Chamber of Commerce to establish and market the organization.

senior business systems analyst

rbc bank

2006-10 - 2011-9 · 5 yrs

Liaison for IT and Business Partners - specializing in Mortgage Lending. Wrote Software Requirements Specifications derived from Business Requirements, analysis, requirements elicitation, whiteboard sessions and interviewing Business Partners. Collaborated with Development Team, QA Team, Software Configuration Change Control Management, Project Management and Senior Management to deliver unambiguous, testable requirements. Performed System Integration Testing and managed User Acceptance Testing.

systems support analyst ii - business and small business online banking

first citizens bank

2012-8 - Present · 14 yrs 2 mos

Support Business Online Banking as a Systems Analyst. Perform analysis for updates to the system, testing for upgrades and validations for changes made in the production environment. Currently in the process of a major system upgrade (complete UI change) and just completed two phases of performance testing for the application. Worked closely with vendors and performance testing group to test system performance, endurance and capacity up to 36 months out. Currently regression and conversion testing.