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* Showcased strong communication skills by writing and proofing various marketing content for dealer communications that included weekly emails and an internal dealer communication website. * Showed strong presentation skills while presenting market research findings to Bobcat Parts marketing group members and the Vice President of Parts and Service. * Provided quality customer service to our dealer network by fielding daily phone calls; provided solutions to their marketing needs in a timely and professional manner. * Displayed strong computer skills by creating multiple marketing materials in various Microsoft Office programs and Photoshop software. * Established strong working relationships with partnering vendors and internal staff to execute effective marketing material that helped support the Bobcat dealer network.

Demonstrated outstanding customer service by listening and providing solutions to over 75-newspaper subscriber phone calls per day; assisted in managing subscription accounts for billing, vacation ‘starts’ and ‘stops’, and missing papers. Showed ability to maintain strong relationships with newspaper subscribers by being attentive, caring and patient to their issue; strived to find the best possible solution to their subscription problem. Displayed outstanding verbal communication to customers by being kind, personable and professional over the phone and always talking through the steps on how to resolve issues.

Project Manager at Sundog