keith seward

keith seward

executive director

About

Experienced, skilled profession that has demonstrated the ability to manage, work cross-functionally, and deliver results. Self starter and team leader with strong communication and relationship management skills that has demonstrated the ability to manage multiple projects simultaneously. Self- starter, enthusiastic individual with over 10years’ experience training, and supporting EpicCare Ambulatory, Inpatient, Clin Doc, CPOE, ADT, and Vista Modules. Credentialed: EpicCare Ambulatory, Inpatient, Cadence, CPOE, Resolute, Prelude, and Certificate of Completion HIT—Practice Workflow and Information Management Design. Licensed CDCA, Peer Recovery Coach

Country

united states

City

cleveland

Industry

information technology and services

Skill

cpoe, epic systems, ambulatory, emr, healthcare information technology, golive, software documentation, ehr, training, documentation, physicians, hipaa, inpatient, ambulatory care, healthcare, clindoc, software implementation, informatics, nursing, go live support, consulting, prelude, healthcare consulting, healthcare industry, information technology, healthcare it, hospitals, leadership, healthcare management, management, hl7, meditech, clinical research, access, crm, end user training, order entry, clinical documentation, workflow analysis, documentations, adt, cerner, hands on training, asap, visio, revenue cycle, crystal reports, analysis, health information exchange, process improvement

Experience

divergent consulting group

epic consultant

divergent consulting group

2017-3 - 2017-4 · 2 mos
excite health partners

epic clindoc and orders and asap trainer

excite health partners

2017-2 - 2017-4 · 3 mos
st luke's clinic

senior epic consultant

st luke's clinic

2016-9 - 2016-10 · 2 mos

ATE for Physicians Supporting physicians, nurses and ancillary end-users, in an ambulatory setting, Oncology. ATE for Providers in the helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.

newton-wellesley hospital/teksystems

epic consultant

newton-wellesley hospital/teksystems

2016-3 - 2016-4 · 2 mos

Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.

cleveland clinic

epic trainer

cleveland clinic

2017-5 - Present · 9 yrs 5 mos
greythorn

epic consultant

greythorn

2015-7 - 2015-8 · 2 mos

Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Worked in the Urgent Care Clinic, Documenting and reporting unresolved issues to Command Center.

commnuity hospital foundation of nw indiana

resolute pb trainer

commnuity hospital foundation of nw indiana

2012-8 - 2012-8 · 1 mo

One-on-one training for new hire staff on new workflow documentation, navigation, and functionality on the Resolute PB, and Cadence Modules (2010).

encore

epic consultant

encore

2015-3 - 2015-5 · 3 mos

Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center. There were 4 different Phases through 2015

hctec

credentialed trainer

hctec

2015-1 - 2015-3 · 3 mos
ohiohealth

credentialed trainer

ohiohealth

2014-8 - 2014-11 · 4 mos

My responsibility is to facilitate instructor-led end user training and provide other learning support before, during, and after go-lives to associates across the system.

university of washington

epic consultant

university of washington

2014-5 - 2014-7 · 3 mos

Training and supporting the EpicCare Ambulatory module for physicians, nurses, and clinical staff on new workflow documentation, navigation and functionality Providing (ATE) elbow-to-elbow training and support during Go-live production in the Neurosurgery, Spine, Ortho and other Clinics. Documenting and reporting unresolvable issues to Command Center

texas health resources

epic trainer

texas health resources

2011-8 - 2011-8 · 1 mo
ashe village

executive director

ashe village

2018-9 - Present · 8 yrs 1 mo
tri health cincinati ohio

epic consultant

tri health cincinati ohio

2010-12 - 2011-1 · 2 mos

* Trained and supported on the EpicCare Ambulatory module for local doctor offices * Supported physicians, nurses and clinical staff on new workflow documentation, navigation and functionality * Provided elbow-to-elbow training and support on post “go-live production * Documented and reported unresolvable issues to Command Center

cedars-sinai medical center

epic trainer

cedars-sinai medical center

2010-8 - 2010-9 · 2 mos

* Trained staff on the Epiccare Inpatient module * Supported physicians with new workflow documentation on Rounding navigator to include: Admissions, Discharge and Transfer * Supported Nurses with new workflow documentation to include: In-basket functionality, Meds and Orders, Vitals, Allergies, Notes, Telephone & Refill Encounters * Resolved Go-Live issues, documenting and reporting any problems

cleveland clinic

epic consultant

cleveland clinic

2016-2 - 2016-3 · 2 mos

Epic Consultant /Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.

preferred solutions

epic consultant

preferred solutions

2013-4 - 2013-5 · 2 mos

* Providing training and support to physicians, nurses, and ancillary staff on the EpicCare In-Patient Modules in Optime/Anthesia . Go Live support in the General surgical unit, Pre-op, PACU, Post op, and Med-Surg units. * Supporting physicians, nurses, and ancillary end-users with new workflow documentation, navigation and functionality. * Documenting and reported unresolved issues to Command Center

vidant health

epic trainer

vidant health

2011-9 - 2012-7 · 11 mos

* Worked as an Ambulatory Trainer at Vidant Health * Training the Epic Ambulatory module for Physcians, Nures, and Ancillary * Developing and writing cirriculm for client * Supporting Clinic Mock Go-Lives and Go-Lives * Updating, and retrofitting clinics daily * Analysis of Clinic and working with builders to maximize usage of system

dartmouth-hitchcock

epic trainer

dartmouth-hitchcock

2011-2 - 2011-5 · 4 mos

* Developed curriculums for Family Practices and Specialty Departments i.e. Ortho, Med Surg, Derm, OB, Internal Med and Allergy * Trained well-over 100 physicians and nurses on new workflow documentation, navigation, and functionality on the EpicCare Ambulatory module * Responsible for instructing (3) two-hour classes daily, prior to “go-live” * Supported “go-live” * Project Lead for post “go-live” preparation

bon secour

epic consultant

bon secour

2010-10 - 2010-11 · 2 mos

* Provided training and support to physicians, nurses and ancillary staff on the EpicCare In-Patient module * Trained Physicians with new workflow documentation on Rounding navigators to include Admissions, Discharge and Transfer * Supported physicians, nurses, and ancillary end-users on new workflow documentation, navigation and functionality * Documented and reported unresolved issues to Command Center

university of virginia

epic consultant

university of virginia

2010-9 - 2010-10 · 2 mos

* Provided go-live support to the Peds Ortho physicians, nurses and clinical staff on the EpicCare Ambulatory module * Supported Physicians with new workflow documentation to include: In-basket functionality, Meds and Orders, Progress Notes and SmartTools documentation * Supported Nurses and MA’s with new workflow documentation to include: In-basket functionality, Meds and Orders, Vitals, Allergies, Notes, Telephone & Refill Encounters * Supported Patient Service Rep with Patient Registration and Scheduling * Documented and reported unresolved issues to Command Center

metro healthcare

epic consultant

metro healthcare

2009-6 - 2010-3 · 10 mos

* Provided go-live support to physicians, nurses and ancillary staff on the EpicCare Inpatient module * Supported physicians with Order Entry, Co-signing orders, Progress notes, SmartTools documentation, Chart review, Result review, Filtering and Graphing results and In-basket * Supported nurses on creating MyPatient List, Order Entry, e-MAR, Allergies, Doc Flowsheets and In-basket * Notified Help Desk with all problems or issues

encore

senior consultant

encore

2016-10 - 2016-11 · 2 mos

ATE Supporting physicians, nurses and ancillary end-users, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.

legalshield, independent associate

consultant

legalshield, independent associate

2005-2 - Present · 21 yrs 8 mos

Business Consultant: (partime) Consults with small businesses and individual to help expand their exisiting profiles. ie. Marketing, Id Theft protection, Legal Access, Administration, Wills, Compliance and Tax position. Provides seminars, training, and mentoring for clients interested in business expansion and/or problems. Ask yourself, " If I knew that I could speak to an attorney, ask any question, about any issue, knowing the clock was not ticking, and not receive a bill, would I". If yes or no visit our website; .www.sewardm.wearelegalshield.com

the university of arizona

epic consultant

the university of arizona

2013-10 - 2013-12 · 3 mos

Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE, and Amulatoryfor Ambulatory/Inpatient Big Bang at the University Of Arizona Medical Center with new workflow documentation, navigation and functionality. Inpatient MED/SURG and Ambulatory OB/GYN departments. Documenting and reporting unresolved issues to Command Center.

leidos

epic consultant

leidos

2013-2 - 2013-2 · 1 mo

* Supported Inpatient Big Bang. Provided training and support to Lab, Reference Lab (Cadence), Emergency Room (ADT) and Outpatient Behavorial Health (CPOE), end-users. * Supported end-users on new workflow documentation, navigation and functionality. * Documented and reported unresolved issues to Command Center

novant health

epic trainer

novant health

2011-6 - 2011-7 · 2 mos

Worked on the PST (physician support team). Duties included handling help desk inquiries from Surgical Providers, after adminisitering the EUPA, ATE (ate the elbow) personaliazation, creating preference list, smartphrases, and favorites.

Education

cuyahoga community college

cuyahoga community college

business management

cuyahoga community college

cuyahoga community college

glenville high school

glenville high school

cuyahoga community college

cuyahoga community college

business administration

2008-1 - 2009-1 · 1 yr 1 mo
icm school of business

icm school of business

computer programming

1978-1 - 1979-1 · 1 yr 1 mo

Computer Programming with business application

colorado technical university

colorado technical university

management

2009-1 - 2011-1 · 2 yrs 1 mo
us navy supply school

us navy supply school

logistics

1972-1 - 1976-1 · 4 yrs 1 mo

Expeditor of aircraft materials, ordered and serviced aircraft servicing center while keep the phase of flow supplied with parts need to maintain aircraft in the air."]

keith seward's Contact Information

Email

******@***.com

Phone

(**) *** ****

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