
keith seward
executive director
About
Experienced, skilled profession that has demonstrated the ability to manage, work cross-functionally, and deliver results. Self starter and team leader with strong communication and relationship management skills that has demonstrated the ability to manage multiple projects simultaneously. Self- starter, enthusiastic individual with over 10years’ experience training, and supporting EpicCare Ambulatory, Inpatient, Clin Doc, CPOE, ADT, and Vista Modules. Credentialed: EpicCare Ambulatory, Inpatient, Cadence, CPOE, Resolute, Prelude, and Certificate of Completion HIT—Practice Workflow and Information Management Design. Licensed CDCA, Peer Recovery Coach
united states
cleveland
information technology and services
cpoe, epic systems, ambulatory, emr, healthcare information technology, golive, software documentation, ehr, training, documentation, physicians, hipaa, inpatient, ambulatory care, healthcare, clindoc, software implementation, informatics, nursing, go live support, consulting, prelude, healthcare consulting, healthcare industry, information technology, healthcare it, hospitals, leadership, healthcare management, management, hl7, meditech, clinical research, access, crm, end user training, order entry, clinical documentation, workflow analysis, documentations, adt, cerner, hands on training, asap, visio, revenue cycle, crystal reports, analysis, health information exchange, process improvement
Experience

epic consultant
divergent consulting group

epic clindoc and orders and asap trainer
excite health partners

senior epic consultant
st luke's clinic
ATE for Physicians Supporting physicians, nurses and ancillary end-users, in an ambulatory setting, Oncology. ATE for Providers in the helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.

epic consultant
newton-wellesley hospital/teksystems
Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.
epic trainer
cleveland clinic

epic consultant
greythorn
Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Worked in the Urgent Care Clinic, Documenting and reporting unresolved issues to Command Center.

resolute pb trainer
commnuity hospital foundation of nw indiana
One-on-one training for new hire staff on new workflow documentation, navigation, and functionality on the Resolute PB, and Cadence Modules (2010).

epic consultant
encore
Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center. There were 4 different Phases through 2015

credentialed trainer
hctec

credentialed trainer
ohiohealth
My responsibility is to facilitate instructor-led end user training and provide other learning support before, during, and after go-lives to associates across the system.

epic consultant
university of washington
Training and supporting the EpicCare Ambulatory module for physicians, nurses, and clinical staff on new workflow documentation, navigation and functionality Providing (ATE) elbow-to-elbow training and support during Go-live production in the Neurosurgery, Spine, Ortho and other Clinics. Documenting and reporting unresolvable issues to Command Center

epic trainer
texas health resources

executive director
ashe village

epic consultant
tri health cincinati ohio
* Trained and supported on the EpicCare Ambulatory module for local doctor offices * Supported physicians, nurses and clinical staff on new workflow documentation, navigation and functionality * Provided elbow-to-elbow training and support on post “go-live production * Documented and reported unresolvable issues to Command Center

epic trainer
cedars-sinai medical center
* Trained staff on the Epiccare Inpatient module * Supported physicians with new workflow documentation on Rounding navigator to include: Admissions, Discharge and Transfer * Supported Nurses with new workflow documentation to include: In-basket functionality, Meds and Orders, Vitals, Allergies, Notes, Telephone & Refill Encounters * Resolved Go-Live issues, documenting and reporting any problems
epic consultant
cleveland clinic
Epic Consultant /Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE. ATE for Providers, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.

epic consultant
preferred solutions
* Providing training and support to physicians, nurses, and ancillary staff on the EpicCare In-Patient Modules in Optime/Anthesia . Go Live support in the General surgical unit, Pre-op, PACU, Post op, and Med-Surg units. * Supporting physicians, nurses, and ancillary end-users with new workflow documentation, navigation and functionality. * Documenting and reported unresolved issues to Command Center

epic trainer
vidant health
* Worked as an Ambulatory Trainer at Vidant Health * Training the Epic Ambulatory module for Physcians, Nures, and Ancillary * Developing and writing cirriculm for client * Supporting Clinic Mock Go-Lives and Go-Lives * Updating, and retrofitting clinics daily * Analysis of Clinic and working with builders to maximize usage of system

epic trainer
dartmouth-hitchcock
* Developed curriculums for Family Practices and Specialty Departments i.e. Ortho, Med Surg, Derm, OB, Internal Med and Allergy * Trained well-over 100 physicians and nurses on new workflow documentation, navigation, and functionality on the EpicCare Ambulatory module * Responsible for instructing (3) two-hour classes daily, prior to “go-live” * Supported “go-live” * Project Lead for post “go-live” preparation

epic consultant
bon secour
* Provided training and support to physicians, nurses and ancillary staff on the EpicCare In-Patient module * Trained Physicians with new workflow documentation on Rounding navigators to include Admissions, Discharge and Transfer * Supported physicians, nurses, and ancillary end-users on new workflow documentation, navigation and functionality * Documented and reported unresolved issues to Command Center

epic consultant
university of virginia
* Provided go-live support to the Peds Ortho physicians, nurses and clinical staff on the EpicCare Ambulatory module * Supported Physicians with new workflow documentation to include: In-basket functionality, Meds and Orders, Progress Notes and SmartTools documentation * Supported Nurses and MA’s with new workflow documentation to include: In-basket functionality, Meds and Orders, Vitals, Allergies, Notes, Telephone & Refill Encounters * Supported Patient Service Rep with Patient Registration and Scheduling * Documented and reported unresolved issues to Command Center

epic consultant
metro healthcare
* Provided go-live support to physicians, nurses and ancillary staff on the EpicCare Inpatient module * Supported physicians with Order Entry, Co-signing orders, Progress notes, SmartTools documentation, Chart review, Result review, Filtering and Graphing results and In-basket * Supported nurses on creating MyPatient List, Order Entry, e-MAR, Allergies, Doc Flowsheets and In-basket * Notified Help Desk with all problems or issues

senior consultant
encore
ATE Supporting physicians, nurses and ancillary end-users, helping with new workflow documentation, navigation and functionality. Documenting and reporting unresolved issues to Command Center.

consultant
legalshield, independent associate
Business Consultant: (partime) Consults with small businesses and individual to help expand their exisiting profiles. ie. Marketing, Id Theft protection, Legal Access, Administration, Wills, Compliance and Tax position. Provides seminars, training, and mentoring for clients interested in business expansion and/or problems. Ask yourself, " If I knew that I could speak to an attorney, ask any question, about any issue, knowing the clock was not ticking, and not receive a bill, would I". If yes or no visit our website; .www.sewardm.wearelegalshield.com

epic consultant
the university of arizona
Supporting physicians, nurses, and ancillary end-users, Clin-Doc, CPOE, and Amulatoryfor Ambulatory/Inpatient Big Bang at the University Of Arizona Medical Center with new workflow documentation, navigation and functionality. Inpatient MED/SURG and Ambulatory OB/GYN departments. Documenting and reporting unresolved issues to Command Center.

epic consultant
leidos
* Supported Inpatient Big Bang. Provided training and support to Lab, Reference Lab (Cadence), Emergency Room (ADT) and Outpatient Behavorial Health (CPOE), end-users. * Supported end-users on new workflow documentation, navigation and functionality. * Documented and reported unresolved issues to Command Center
epic trainer
novant health
Worked on the PST (physician support team). Duties included handling help desk inquiries from Surgical Providers, after adminisitering the EUPA, ATE (ate the elbow) personaliazation, creating preference list, smartphrases, and favorites.
Education
cuyahoga community college
business management
cuyahoga community college
glenville high school
cuyahoga community college
business administration
icm school of business
computer programming
Computer Programming with business application
colorado technical university
management
us navy supply school
logistics
Expeditor of aircraft materials, ordered and serviced aircraft servicing center while keep the phase of flow supplied with parts need to maintain aircraft in the air."]
keith seward's Contact Information
Phone
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