keith carroll

* Supervise staff for PAM Testing and daily operations * Responsible for researching existing/new products, product functionality, implementing the product, writing procedures, and training relative Accounting Services personnel on product usage * Perform complex analyses of departmental issues and projects * Create work efficiencies that increase productivity for internal and external clients * Liaison between Accounting Services Group and other support/technical departments * Assist on special projects and client implementations * Standardize new and existing procedures and documentation * Provide daily support to user community for technical and functional issues * BCP coordinator for area and maintain the schedules and procedures * Implemented new processing procedures that reduced processing time for market and transactional data by 300% * Coordinated SAS 70 audit with external auditors * Managed the implementation of Bloomberg trade interfaces between client front office and State Street

* Prepare and distribute various monthly and quarterly financial reports for AIG Global Investment Group relating to its CMO holdings * Respond to inquiries related to AIG Life Companies activity from portfolio managers, outside auditors, and other AIG entities * Reconcile asset and cash breaks for fixed income portfolios with a net worth of 10 billion dollars both daily and monthly * Settle and affirm trades through “Alert” and DTC’s trading systems

* Liaison and trainer between DTC and Investment Managers for the purpose of providing support for the Standing Instructions Database and other ID products * Provide overall guidance to ID clients in matters affecting account data (training/troubleshooting) * Provide training/marketing sessions for internal DTC employees and prospective clients * Target and sell prospective institutional clients the Standing Instructions Database and other ID products * Integral role in the development and marketing of DTC’s first Windows product

Business Analyst- PAM Support

Activities and Societies: Member of Who's Who Among American Colleges and Universities, Member of Phi Kappa Sigma Fraternity