Keeley Howell
Food and Beverage Server
About
I have thorough understanding of the fashion industry, as I have ten years of customer service experience and retail buying expertise. I bring efficient time management, enhanced critical thinking & exceptional communication skills. Graduated with a Honours Batchelor of Commerce Degree in Retail Management from TRSM at Ryerson University (now known as, Toronto Metropolitan University). I also graduated with a Diploma in Fashion Marketing & Management from Fanshawe College. During college I completed a Co-operative Certificate, where I was a fashion buyer for the retail brand, Plato’s Closet. I was also a fashion buyer in a retail store, Live Chic Boutique that is located in the Fanshawe College campus. With this education I have acquired real life knowledge in the development of marketing analytics, objectives and strategies within the industry. With extensive knowledge of In Design, Adobe Creative Suite - Photoshop/Illustrator/Lightroom, Microsoft Office Suite, Excel, and all social media platforms (via Instagram, TikTok). I have consistently demonstrated that I am motivated, upbeat and conscientious, whether working alone or within a team atmosphere.
Canada
Toronto
Food & Beverages
Sales Effectiveness, Customer Driven, Personalization, Visual Styling, Product Knowledge, Catering, Servers, Online Content Creation, Sales, Creative Content Creation, Marketing Strategy, Visual Merchandising, Trend Forecasting, Fashion Buying, Retail Buying, E-Commerce, Brand Marketing, Digital Marketing Content, Social Media Marketing, Merchandising
Experience
Food and Beverage Server
Byblos
Toronto, Ontario, Canada
• Guided customers in selecting dishes & complimentary solutions, leveraging deep product knowledge to create cohesive recommendations while upselling • Delivered exceptional customer experiences in fast-paced environments by understanding needs, providing personalized guidance, & resolving challenges • Built customer loyalty & satisfaction through strong interpersonal skills & clear communication
Food and Beverage Server
Le Sélect Bistro
Toronto, Ontario, Canada
• Guided customers through product offerings, leveraging deep knowledge of features, benefits and complementary items to create tailored solutions • Delivered high-quality experiences in fast-paced, customer-focused environments • Leveraged strong interpersonal and communication skills to exceed customer expectations and drive satisfaction and loyalty
Food and Beverage Server
The Wheatsheaf Tavern
Toronto, Ontario, Canada
• Delivered exceptional service in fast-paced, high-volume dining environments, efficiently prioritizing multiple tables and guest needs • Anticipated and addressed guest needs to ensure exceptional dining experience
Assistant Event Manager
437
Toronto, Ontario, Canada
• Conducted 437 annual Campus Pop-Up Tours, where I visited various Universities around the province & curated a detail oriented visual plan designed for space optimization within each of these different laid out campuses • Created content within all of the Campus Tour pop-up’s & within the Stackt Market in Toronto, to then be used on various social media platforms • Demonstrated strong product knowledge to guide purchasing decisions & build customer confidence • Collaborated cross functionally with managers, team members & partnerships/collaborations to help achieve the company’s productivity, goals, revenue & overall brand vision
Fashion Buyer
Plato's Closet
Kitchener, Canada Area
• Selected and curated clothing inventory for the store, ensuring alignment with seasonal trends and customer preferences • Conducted trend forecasting to identify emerging styles and popular garment categories for upcoming seasons • Styled and merchandised garments on mannequins and in-store displays to enhance visual appeal and customer experience • Created and curated social media content, including photography, to strengthen brand presence online • Applied creative direction and personal styling expertise to support overall store aesthetic and visual storytelling
Fashion Buyer
Fanshawe College
London, Ontario, Canada
• Managed purchasing and inventory selection for the boutique, curating merchandise that aligned with seasonal trends and customer preferences • Oversaw all merchandise flow, ensuring the store offered appealing, on-trend clothing for sale • Applied creative styling and visual merchandising to enhance in-store displays and overall customer experience • Styled garments on mannequins and in displays, reinforcing the boutique’s aesthetic and brand identity
Education
Ted Rogers School of Retail Management at Toronto Metropolitan University
Fashion Merchandising
Fanshawe College
Fashion Marketing & Management
Keeley Howell's Contact Information
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