Keeley Cremona

Leadership of 8 services for people with acquired brain injuries. These are supported living, residential and a neuro rehabilitation facility. Full P&L responsibility along with people management and quality delivery. Supporting 7 registered managers to deliver positive outcomes and quality care for residents. Working with Both internal and external stakeholders to grow and develop the business and our services.

Leading 4 Heads of Live in care to achieve growth, profitability, customer and employee satisfaction through outstanding care. Full P&L ownership and Cqc registration. Delivering against KPIs on customer satisfaction, employee engagement, customer retention, CQC ratings and customer number growth

Leading a team of six local care managers to deliver outstanding live in care to over 180 customers. Full P&L ownership along with KPIs. Registered manager for the service. Working with internal and external stakeholders to grow the business and deliver quality care

Leading branch teams to secure packages and deliver outstanding care. Working closely with the sales team and local commissioners to grow the business. Accountable for profitability, quality and compliance,team leadership,customer satisfaction and staff engagement.

Leading a team of branch managers,trainers and recruiters in the healthcare sector. Responsible for the delivery of over 16000 hours of care a week to a diverse range of customers including home care,children's services,learning difficulties,mental health and end of life care. Ensuring regulatory requirements internally and externally are met/ exceeded and that customer and employee satisfaction is above industry average.

Leading teams to deliver over 10000 care hours weekly covering Sheffield,Barnsley,Rotherham,Scunthorpe and Doncaster in home care,learning difficulties, clinical needs and end of life care. Responsible for customer satisfaction,employee engagement, internal and external quality controls and full profit and loss accountability. Growing the business through effective stakeholder management and building relationships with local authorities

Responsible for the delivery of 7000 care hours a week including domicillary care,learning difficulties and clinical needs. Growing the business through effective stakeholder management . Meeting both internal and external audit standards .