Keegan Po

Operational Experience: • Coordinated with 50+ healthcare professionals and administrative staff daily, ensuring optimal task delegation and maintaining adequate staffing levels. • Monitored patient arrivals, appointments, and wait times, adjusting schedules as needed to maintain an efficient flow, improving appointment adherence by 20%. •Conducted quality checks on cleanliness, protocol adherence, and overall patient experience, achieving a 95% compliance rate with healthcare standards. • Reviewed and ensured compliance with healthcare regulations, including patient confidentiality and safety standards. Marketing Management: • Conceptualized and executed comprehensive social media strategies across platforms including Facebook and Instagram, resulting in a 30% increase in brand awareness. • Collaborated with healthcare professionals to create educational content for social media, blogs, and newsletters, enhancing patient engagement and trust. • Analyzed patient data and market trends to inform marketing strategies, leading to the successful launch of two new healthcare services. • Monitored and managed social media channels, engaging with followers and analyzing performance metrics to optimize content strategy, leading to a 25% improvement in engagement rates. • Oversaw the design and production of marketing materials, including brochures, flyers, and video content, ensuring consistency with brand guidelines.

• Developed marketing materials, including brochures, flyers, social media posts, and website content, to promote hospital services and events. • Managed and updated the hospital's social media profiles, creating and sharing engaging content to increase brand visibility and engagement. • Promoted hospital events, workshops, seminars, and health fairs to attract attendees and participants. • Analyzed marketing campaign performance using tools like Google Analytics and social media insights and make data-driven adjustments. • Worked closely with physicians, nurses, and other hospital staff to gather information and support their marketing needs. • Developed relationships with local media outlets and coordinated press releases and media coverage of hospital events and achievements. • Provided regular reports to hospital leadership on marketing performance and ROI.

This program spans an array of learning into subjects such as Photoshop, Illustrator, Premiere Pro, Motion Graphics, Typography, CMS, Webflow and Artificial Intelligence.