Kean Boon Koay Saw

- Head the IT function, lead and manage the IT team comprising around 65 IT professionals supporting 24/7 manufacturing operations. - Manage annual IT capital expenditure and operating budget. - Provide IT strategic directions, define requirements and develop overall project plans. - Work with cross functional teams to ensure successful implementation of projects in line with business requirements. - Plan and manage the acquisition, installation and maintenance of hardware, software and overall data centre operations. - Develop and/or implement IT security policies and procedures to ensure compliance to SOX, Common Criteria (ISO/IEC 15408), NIST Cybersecurity Framework, internal/external audits. - Implement e-Invoice via API with IRBM via direct integration to SAP ERP ECC 6.0 system. - Upgraded to FACTORYworks 2.7 Manufacturing Execution System enabling the development of client-side rules in .NET using Visual Basic or C#. - Implemented various CIM systems such as RMS, Lot Control, wafer/strip map, unit level traceability, anti-mixing, preventive/predictive maintenance, pre-alert/triggering, automation of operational processes. - Implemented Power BI business analytics and data visualisation dashboards such as machine utilisation, cycle time, output, rejects, yield, OEE, operator performance, quality indicators, etc. - Upgraded to MS Exchange 2016 messaging system. - Implemented workflow system using K2 blackpearl. - Setup and managed network including IT/OT network segregation, core/distribution/access switches, virtual private network and high available network. - Setup and managed cybersecurity solutions including identity access management, multi-factor authentication, email security gateway with advanced threat protection, endpoint protection with XDR (extended detection and response), backup protection from ransomware. - ASE Kaohsiung N+1 infrastructure build network, server, UPS, software licenses and various IT equipment procurement and setup.

- Lead IT Operations to provide AirAsia Group users with operational support services for IT infrastructure, network, desktop (end-user computing), applications, business monitoring and disaster recovery. - Put in place necessary IT processes and infrastructure to deliver quality and sustainable service offerings. - Streamline IT service management, continuously work on improving IT Operations support cycle and value stream to meet AirAsia users’ Service Level Agreements and management Key Performance Indicators. - Implement monitoring systems for infrastructure, network and applications to minimise disruptions to business operations. - Responsible for staffing, career development and performance measurement of subordinates. - Plan, coordinate and direct the activities of IT staff. - Coach, mentor, motivate and plan career development for IT staff. - Implemented improved IT Service Management processes and overall service delivery for IT Operations. - Implemented IT Disaster Recovery solution for business critical applications. - Implemented Asset Management tool for ease of managing IT hardware and software inventories, deployment of IT services through automated installation methods. - Virtualised servers, patched and hardened servers to improve security settings.

- Lead Applications Support team to provide 24/7 support to Seagate global applications such as Identity Management, Oracle ERP, HRMS, Employees Self Service, Clarity, Sales and Marketing.

- Head the IT function, lead and manage the IT team comprising around 45 IT professionals supporting 24/7 manufacturing operations. - Responsible for people management, career development and performance measurement of subordinates. - Manage annual IT capital expenditure and operating budget. - Provide IT strategic directions, define requirements and develop overall project plans. - Work with cross functional teams to ensure successful implementation of projects in line with business requirements. - Plan and manage the acquisition, installation and maintenance of hardware, software and overall data centre operations. - Develop and implement IT cybersecurity related policies. - Comply with annual SOX IT, internal and external IT audit and software licensing requirements. - Implemented SAP ERP ECC 6.0 Financial Accounting, Controlling, Sales and Distribution, Material Management, Production Planning and Quality Management modules. - Implemented a new version of FACTORYworks 2.5.1B Manufacturing Execution System with added features and functionalities comprising WIP management, process flow management, equipment/tooling management, product/engineering specification, BOM and reporting. - Implemented various MES supplement systems to improve inventory management and automation of operational processes. - Migrated Lotus Notes messaging and collaboration applications to Microsoft Exchange 2010 and Microsoft SharePoint 2010 platforms. - Put in place system resources and database health checks methodologies using monitoring tools, scripts and alerts. - Created secondary IT data centre and implemented high availability, clustering/failover and load balancing solutions for MES, ERP and virtualised Wintel based systems. - Consolidated Windows systems into virtual environments. - Implemented high available network solution, system and application monitoring software and identity management solution for remote access.

- Lead the IT function to support this full value chain integrated manufacturing solution services company with a headcount of more than 500 employees. - Manage a diverse and effective IT team comprising 6 permanent employees supporting a 24/7 operations. - Manage capital and operating budget annually. - Work closely with senior management to provide technical insight, recommendation and implement key IT initiatives to meet company business objectives. - Source, liaise, coordinate and manage IT vendors to ensure that outsourced IT functions are maintained effectively. - Implemented six SAP R/3 4.6C modules i.e. FI (Financial Accounting), CO (Controlling), SD (Sales and Distribution), MM (Material Management), PP (Production Planning) and QM (Quality Management) for the company. - ABAP/4 programming, reviewed and tested completed ABAP/4 programs. - Technically competent in ABAP Workbench which includes ABAP Dictionary, ABAP Editor, Function Builder, ABAP/4 programming and SAPScript. - Set up SAP R/3 4.6C system landscape and provide Basis support and troubleshooting for the SAP R/3 4.6C application running on Windows 2000 Servers and Oracle 8.1.7.4.1 database. - Set up and managed post-implementation support through SAPs Online Service System (OSS), SAPNet, Early Watch Alert and Go Live Check. - Put in place a proper IT infrastructure which includes hardware, software, LAN, WAN, e-mail, web portal, remote access, proxy server, wireless access, firewall, routers, etc. - Developed and enhanced a shop floor system for the various product manufacturing lines.

- Oversee, maintain and support the Seagate Factory Information System running on Sun Solaris operating system and Oracle database. - Manage a group of Technical Specialists and Engineers to provide 24/7 hours shop floor system support in Sun Solaris system monitoring, web reporting, agent functionality and functionality of the entire application system. - Project management for development of new information systems to meet current and projected future needs. - Attend daily operations issues, analyse problems and provide solutions to their problems. - Participated in Seagate global Oracle HRMS data conversion project.

- Liaised with corporate in deployment of information systems, installation and maintenance of communication infrastructure, workflow management and other information technology related activities. - Project Manager for Lot Tracking System, a solution for on-line production work-in-progress data collection and inventory monitoring. - Application support, maintenance and enhancement of Manufacturing Planning and Control System running BPCS/400. - Year 2000 compliance project for IT applications, IT infrastructure, client supported systems, business partners and embedded systems. - Implemented Lotus Notes 4.6 groupware and workflow applications, migrate MS Mail to MS Exchange 5.5. - Consolidated network protocols using TCP/IP to introduce single networking protocol, streamline performance quality and efficiency of Wide Area Network infrastructure and devices.

- Project management for Production Control System, a solution for on-line production work-in-progress and inventory monitoring. - Project management for BPCS/400 application upgrade from V1.1 to V4.04. - Maintenance, enhancement and user support for BPCS/400 V1.1 and V4.04 applications. - Maintenance, enhancements and user support for EMAS/400 Human Resource, Payroll and Time Attendance applications. - System administration, data communication, work management and security administration on the IBM AS/400 Model E35 system, IBM AS/400 Model 50S system, Novell Netware V3.12 and SMTP server running Windows NT 4.0.

- Application development, maintenance and enhancement of Manufacturing and Distribution applications running on the MicroVAX and IBM Mainframe System. - Barcode application development, maintenance and enhancement for Packing and Shipping functions. - Maintenance of the Local Area Network running Digital Pathworks.

- Implementation, maintenance and enhancement of PRMS/400 MRP II Manufacturing and Distribution applications. - Application development and maintenance using RPG/400, CL/400 and AS/400 application development tools on the IBM AS/400 Model B50 system. - Maintenance of the IBM AS/400 Model B50 system and the Local Area Network running Novell Netware V3.12. - Maintenance and enhancements of network applications.