kaylie moncur

When the Students’ Union employment service, The Bridge, was moved and renamed I was kept on in my position. My role is customer facing, I assist students in finding employment – paid or voluntary, and as much as is possible help them to complete application forms to a high standard. I also work on planning and executing events such as jobs fairs, training courses and I lead the planning team for the Opportunities Centre opening party.

Assisting with bar and catering requirements for functions, general bar tending duties

Serving customers, changing barrels, cashing up, keeping bar areas clean, supporting day time and evening functions, organising staff rotas

* This is a role I originally worked in 2011, and was asked to return to for the start of the new academic year. The role involved: * Welcoming new students to the university, and introducing them to the Students’ Union and all of its facilities * Promoting the Freshers Fortnight events to students all over campus * Helping new students move in to their accommodation and settle into university life

I assisted the HR advisors with their general administration, whilst managing the general administration for the HR office. This meant I was first point of contact for any customers via a number of methods; face to face, email, telephone, fax and post. It was a very fast paced job in which I undertook a number of responsibilities such as posting new jobs to the websites, collecting applicant data, arranging interview and the follow up steps for the successful and unsuccessful candidates. I also worked on a new project designed to make the recruitment process easier, and less stress inducing for those managing my position once I had left. The position was originally a temporary contract which was quickly amended by my managers to allow them to keep me in the company for as long as possible, before I started my final year at university.

* In this position my responsibilities included: * Finding and promoting job opportunities for students * Uploading jobs through the Prospects system * Answering telephone, email, and face to face enquiries * Assisting in the weekly payroll collation, tallying all billable hours and ensuring data is correct before sending it to payroll * Matching timesheets and invoices to forward to the businesses * Assisting in planning and implementation of jobs fairs throughout the year

* This was a reception position for the Students advice point, my role included the following responsibilities: * Allocating students to advisors during drop-in sessions, for more complex issues I would arrange longer appointments based on my assessment of the information they have given * Ensuring students have the relevant documents before they meet the advisors, to ensure they get the most out of their meeting * Answering telephone, email and postal queries * Being data sensitive, and maintaining confidentialityand professional distance from cases, especially when I knew the students involved

Activities and Societies: Course Representative

Activities and Societies: Activities and Societies: Course Representative 2011 and 2013, Jobshop Student Employee of the Year 2012, Jobshop Team - Student Employee of the Year 2013.