Kayla Olow

Clients: Double Black Ski, PMI Security Solutions Develop website and mobile redesigns by aligning business strategy research with design, implement the information architecture process, create user flows, build a prototype interface with low and high-fidelity wireframes, create a design system, optimize a final website version, and communicate with the client for feedback

Create a high-functioning and friendly environment in restaurant operations within Nordstrom’s dining services. Follow guidelines on social media to promote weekly specials and seasonal items by creating posts and reels

Provide customer service in high-volume and fast-paced restaurant operations while establishing strong organizational and multi-tasking proficiency: answer phones, upsell merchandise, work on catering orders, take orders, prepare foods, collect payments, serve food, clean tables, and train new staff

Follow guidelines to design page layouts, newspaper covers, social media graphics and infographics, and collaborate as a team for the newspaper using Adobe InDesign, Illustrator, and Photoshop

Welcome guests in a warm friendly manner, manage a high volume of reservations, seat guests while managing the dining flow, collaborate with servers and kitchen staff, time manage, multitask hosting and bussing, basic planning, respond to guest needs, and assist team members

Create a fun and pleasant environment for customers while maintaining safety procedures and protocols: serve as skate instructor, interact with guests, skate as mascot, plan and host birthday parties, and DJ