Kay D.

-Manage a key automotive account, organic growth, profitability and customer relationship -Develop new business for the region

Major Responsibilities: • In charge of the High Mix Low Volume business (>$85M annual sales) with independent P&L; Responsible for maintaining the long-term profitability of the business and a high standard of Operations. • Manage and develop customer relationship with existing customers. Work with the global team to develop and execute the strategic account plans and marketing plans. Grow the top lines through relentless business development efforts. • Lead the periodical Contract review process and contract re-negotiation/renewal. • Search and Develop new business and new customers through networking, market research, existing customers’ referral and industry exhibition. Engage and grow the new customers from initial contact, RFI, Audit, RFQ, Internal Buyoff, LOI, ROU, MSA, credit limit application, Trial Run and all the way to mass production • Lead and develop 300 cross-functional operation team members to achieve total customer satisfactions in terms of on time delivery, quality, cost reductions, process conformance, New Product Introductions and technical support. • Drive cost reductions through alternative material sourcing evaluations, manufacturing effectiveness evaluations, lean project and design evaluations. • Manage the EOL and Disengagement Process. • Lead and program manage the project transfers from customers factories or competitors to Jabil Guangzhou Major Achievements: •Successfully turned around the business situation of Business unit with improved customer satisfactions and increased revenue and profitability within 4 months after Joining Jabil Guangzhou by rebuilding a winning operations team, adjusting the business strategy and streamlining the operations. • Grow the Industrial Sector annual revenue from $40M to $85M and establish Strategic Partnership with customer • Improved the profit/bottom line by 50%

• In charge of the Facility Management, EH&S and IT Sourcing for Asia Pacific region, managing 20 Million USD annual spend and delivered 2 Million USD savings through multiple Strategic Sourcing Projects and Capital Projects • Lead 5 buyers and manage procurement requests from Facility Management Department and EH&S Department across Asia Pacific, ensuring internal customer satisfaction, business continuity and minimized risks • Led the Supplier Relationship Management of the key suppliers through QBR, KPI and Account Plans; managing the relationship with suppliers as well as the supplier’s performance. • Manage over 200 contracts across Asia Pacific, ensuring the execution status, identifying and realizing saving opportunity and negotiating for the best term and conditions

• Led two cross-functional teams of 25 members (Manufacturing, Engineering and Supply Chain) and managed the OEM business from Cisco and Arista Networks with quarterly revenue of $54 Million USD. • Led the two teams in execution of Mass Production and program managed over 50 New Product Introductions. Exceeded customers’ high expectations on delivery, quality, cost, communication and technical support. • Managed the total supply chain for these two customers and drove for low cost to serve, supply continuity and speed to market through strategic sourcing, lean manufacturing and process improvement. • Responsible for the overall direction, coordination, and evaluation of the teams. Carried out supervisory responsibilities including professional development of the team, provide guidance and coaching. • Managed the financials/P&L and maintained continuous profitability and revenue growth of Cisco and Arista accounts. • Managed and developed the customer relationship through day to day interface, quarterly business review and worked with global sales team to quote and secure new business. Won over $12Million new business.

• Managed the business and operations of three key accounts in Medical, Automobile and Industrial Equipment Industry. • Led team to achieve On Time Delivery goals through demand/forecast management, inventory control, production Scheduling, material availability and capacity optimization. Maintained excellent and stable quality performance through system and process continuous improvement; led team to win the first ISO13485 certificate for Solectron Suzhou and passed the TS16949 external audits. • Achieved annual 15% supply chain and production cost reduction through strategic sourcing and lean manufacturing and was invited to speak at Hill-Rom’s 2006 Supplier Meeting. • Program managed over 20 New Product Introductions and Ramp up, meeting time-to-volume and time-to-quality goals through ensuring 5M readiness and timely closing of issues/gaps. • My team was nominated twice as the STAR Group; maintained the record of 100(Full Score) in Customer Satisfaction Rating for 14 consecutive months. • Own the relationship management of the 3 existing customers and worked with Global Account Manager to secure new business win to maximize the revenue. Doubled the business by successfully win the Hill-Rom Mechanical-Electronical assembly outsourced business. • Managed the account P&L, identifying the gaps and improvement area and ensuring the profitability of the accounts

• Program managed the customer on site Quality Process audits and Quality System Audits • In charge of the day to day quality management of Epson and Dell accounts and maintained excellent quality yield through the continuous quality improvement activities initiated • Systematically solved the Quality excursions and customer quality complains

Fulltime MBA Graduate from Tier 1 MBA School(长江商学院) in China with focusing on Supply Chain and Strategy