kelly welby-solomon

Internal Marketing & Website Management Specialist at Hard Wear Promotions at HWP Hard Wear Promotions

* Responsible for developing print and web creative assets for marketing and promotions in collaboration with management, distributors, and external media vendors. * Developed and distributed the company newsletter using Constant Contact and Bronto. * Communicated with internal teams and distributors to ensure customer satisfaction and positive brand management. * Maintained e-commerce website: developing content for promotion and info pages, managing product pages, and timely and effective resolution of web related issues. * Communicated with internal teams to implement new practices and manage effective project deployment.

* Manage staff members appointment scheduling, and assisting in conflict resolution. * Maintained proactive communication with customers and vendors. * Assist in planning and developing promotion concepts, artwork, and event details. * Generate reports and collect data to improve our services. * Report to management regarding operations, staff members hours for payroll and inventory. * General cash duties.

* Processed online orders and managed outgoing shipments * Maintained e-commerce website – in/out of stock, adding products, and more * Edited product images using Adobe Photoshop for website * Managed all incoming emails – responding, forwarding appropriately

* Manage and design forms, logos, business cards, stationary, posters, and more, for print and web use * Project Management: coordinating branding packages and SEO strategies for clients * Web design and development in various stages of the project life cycle * Participate in research to create an editorial calendar for Social media content management * Edit and catalog media resources (images, video, and audio content)

* Responsible for developing print and web creative assets for marketing and promotions. * Developed and distributed the company newsletter using Constant Contact. * Managed web platform migration and testing internally. * Maintained e-commerce website: developing content for promotion and info pages, managing product pages, and timely and effective resolution of web related issues. * Communicated with internal teams for effective project deployment and customer experience. * Editing customer artwork to meet print and customization guidelines * Collaborating with external vendors to manage SEM strategy.

Activities and Societies: Participated in Drama Focus Program : Drama and Vocal. Cooperative Education placement with Toronto Raptors Special Events and Game Operations Coordinator October 2005 - January 2006