Kavisara P.

Senior Account Manager | TRG International Helping organizations improve financial visibility, operational efficiency, and business performance through enterprise solutions and digital transformation initiatives. Working with organizations across Hospitality, Financial Services, and Insurance sectors, while supporting business development efforts in Logistics and Renewable Energy industries. Key responsibilities and contributions: • Partnering with C-level executives and senior business leaders to understand strategic objectives, operational challenges, and opportunities for digital transformation • Advising organizations on ERP, Financial Performance Management, Process Automation, Business Intelligence, and Reporting solutions • Managing complex sales cycles, including business discovery, solution positioning, proposal development, commercial negotiations, and stakeholder management • Collaborating with solution consultants, implementation teams, and technology partners to align business requirements with technology solutions • Supporting clients in improving financial control, reporting visibility, operational efficiency, and decision-making capabilities Solutions portfolio: Infor SunSystems | Infor EPM | Infor OS | Yooz | Sysynkt | CS Lucas | Unifi Industries supported: • Hospitality • Financial Services • Insurance Business development focus: • Logistics • Renewable Energy

- Business Development : Developed sales strategies to expand Coohom solutions into Interior Design, Kitchen & Bath and Home & Furniture industries. - Sales Pipeline Building : Executed outbound lead generation e.g. prospecting, cold calling, emailing, participating trade shows & conferences, knock door sales and managed sales pipeline hygiene on CRM. - Account Acquisition : Directed software to Interior Designers, Kitchen & Bath Manufacturers and Home & Furniture Retailers (C-Level and stakeholders) relating to their specific business e.g. Design Solutions, Production solutions, Marketing solutions, eCommerce Solutions and presented Coohom’s value to accelerate the revenue and streamline client’s business. - Deal Closure : Proposed a proposal matching client’s requirements and negotiate pricing and business plan to close deals. - Account Management : Handed on accounts to Customer Service Consultant (CSC) to implement technical Go-Live as well as maintained relationships with clients during the first contract. - Utilized sales tools e.g. Apollo, Zoom Info., DBD Datawarehouse, and other local resources to find potential prospects. - Generated revenue forecasts and achieve quota targets. - Collaborated with stakeholders e.g. Marketing, CSC, and Product Management teams to ensure all processes go smoothly.

- Direct software sales to enterprises (Brand Principals, Distributors, 3PLs, Warehousing Companies, E-distributors, Retailers) to build strong B2B SaaS business in Thailand. - Business Development : Identify target clients (SMEs, B2B and D2C brands and enterprises), make a value proposition & convert them into Anchanto clients. - Business Planning : Develop a comprehensive business plan strategy to acquire these target clients in a time-bound manner. - Solution Designing : Create a financially viable solution for these target clients. Understand the clients existing supply chain, the growth opportunities and challenges in the existing system they have in place. - Deal Closure : Engage with the clients in multiple rounds of negotiation and drive the deals to closure. Maintain the high conversation ratio of deals closed and clients in the pipeline. - Technology Savvy : Develop a detailed understanding of technology solutions (OMS and WMS) offered by Anchanto related to e-commerce fulfillment and digitization.

- Generate qualified new business opportunities to fuel the sales pipeline for assigned territories / countries (mainly focus on Thailand and other countries occasionally). - Partner with territory sales teams to create account strategies to research, build "cold accounts", generate interest and develop meaningful relationships with potential prospects through outbound outreach activities (i.e.: adding contacts, sending emails, cold calling). - Manage, Educate, Nurture and Conduct high level conversations with assigned leads and prospects (inbound / outbound) evangelizing Anchanto and the On-Demand model for eCommerce while ensuring CRM hygiene. - Consistently meet or exceed monthly sales targets / quotas.

- Contact new prospects who are interested in exporting on Alibaba.com and eCommerce platforms (e.g.: factories, trading, SMEs, enterprises) to present regarding Alibaba.com and e-commerce solutions. - Contact and coordinate with clients to maintain relationships and help them to be successful in operating on Alibaba.com. - Close deals according to the targets set by the company. - Prepare presentations and proposals to present to leads. - Prepare monthly sales report to present to supervisors and the team.

- Create strategic digital marketing plans. - Manage and maintain the organization's website and involve to PSDM process(Problem Solving and Decision Making). - Design and optimize content for the organization's website and social media accounts(Facebook, Google Ads., Line Official Account). - Keep nurturing sales activities matching the marketing plans.

- Take responsibilities to all sales activities and manage / mentor team members to achieve sales quotas. - Design and implement strategic business plans expanding company’s client bases and ensure it’s strong presence. - Summarize a commission of teams as monthly. - Analyze the positioning / segmentation of business to be in the forefront of industry.

- Service existing clients, obtain orders and establish new clients by planning and organizing daily work schedule to call on existing or potential clients to introduce 'Wireless Service Calling System'. - Establish a strategic plan for approaching outbound outreach activities (e.g. : cold calling, emailing, knock door sales). - Adjust content of presentation decks appropriately by studying specific backgrounds of each client to pitch them precisely relating to their business and pain points by using SWOT analysis. - Submit orders by referring to price lists and product particulars, generate quotations and initiate / assign the projects to the technical team. - Keep management informed by submitting activities and reports, such as daily call reports, weekly work plans and quarter sales territories.

- Handle with queries from clients (enterprises) to complete their periodical audits and certifications in the areas of social compliance (ฺBSCI, SMETA, DISNEY audits). - Provide, support and prepare documents related to sales activities (quotations, invoices, reports). - Allocate tasks and arrange facilities / itinerary to operation teams (auditors) e.g. booking flight tickets, cars, interpreters and hotels. - Coordinate between clients and operation teams to submit the results in a time-bound manner as well as cooperate with overseas affiliates to allocate and hand over related tasks for them to keep operating.