Kaushik Chander

- Leading the multi-product expansion by collaborating with product marketing, and operations, and effectively managing cross-functional programs to increase multi-product adoption & Expansion - Played an integral role in building and shaping my team by actively leading the recruitment and hiring efforts. From defining job requirements and sourcing top talent to conducting interviews and evaluating candidates, I have been deeply involved in the entire hiring process - Building and leading high-performing sales teams, providing guidance, training, and mentoring to optimize their performance and drive results. -Executed and finalised the CRM process that can scale with the team and provide visibility upstream. Built the process for scale from scratch. -Adept in revenue forecasting to drive strategic decision-making and achieve revenue targets. - Working with Product, Customer Marketing, Ops and other cross-functional teams to drive better engagement with customers

• Currently serving as a player and coach to ensure the accomplishment of the regional targets. Establish and enforce process compliance and rules of engagement (ROE) between the Customer Success Management (CSM) and Account Management (AM) teams. • Instrumental in transforming the CRM process to enhance the visibility for all stake- holders upstream and help individual contributors close better • Represent the organization in renewing and negotiating contracts with customers in the assigned territory based on the business and operational requirements.

• Generated awareness of organisational products and services with the qualified prospects and conducted product demos with the individual leads and owned the deal right through to closure by working closely with the Solutions consultants • Was instrumental in driving the company's foray into the APAC market. Was the first full-time AE representing the APAC region and experienced a successful stint with over 300 new customers during this time • Analyzed and presented various status reports to the senior management highlight- ing organizational health to enable effective decision making • Worked with the SDR and LDR teams weekly to evaluate the lead situation, pipeline created to realign business strategies based on the changing market dynamics • Recipient of the Best Process award during the Sales Kick off - 2019 for maintaining the best CRM Hygiene

In my 1 year tenure with the organization, I focused on sales and business development activities for an education technology firm selling education-centric CRM (Enrollment, Success, and Advancement) Software as well as SaaS-based mobile applications across APAC, Middle East, Africa, etc. I also enhanced market penetration by leading target marketing campaigns for the region, creating individual apps for the universities (350 universities).

During my tenure with the organization, I secured key accounts for an American MNC dealing in industrial maintenance products and having a presence in Pharma, Tyres, Food Industries, Automotive sectors; to products like high-temperature grease, parts washing systems, STP maintenance systems, cooling tower/Heat exchanger descalers. I am also distinguished as the first person in the organization to open accounts with commercial builders (Lancor Group), and I have contributed to opening accounts like Coca-Cola, JK Tyres, Iljin Automotive.

Involved in updating stocks arriving from Italy and for rolling out new business activity for the company (Spraytech SRL). I also highlighted business projections to the Principal based on the evaluated market dynamics and other related factors for realigning business strategies; set up a strategic partnership with the Italian principals in creating fashion articles like Shoe Uppers, Leather Goods, and Garments.

Teaching Assistant 2009-2011..