Kaushik Sen

Program Manager @ Visa

About

Technical Project Manager with a 16 year record of successfully implementing and managing (Operation) of large scale programs in Transportation, Payment Processing Platform (Public Sector) and Healthcare Domain o Deliver project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in matrix and traditional organizational structures. o Deliver on schedule and under budget with tight schedules/timelines with limited resources. o Drive Transformation, process Improvement o Translate customer business issues and opportunities into technical solution built on solid architectural foundations o Lead planning sessions with business and technology leaders and clearly articulate the technical differentiation and value proposition o Collaborate with technical teams to develop, expand, and refine architectural models to drive enterprise solutions minimizing point solutions o Introduce process improvement in Operation area to meet the Contractual SLAs and Client expectation o Provide leadership, motivation to encourage team building, employee engagement. o Manage the Contract regarding SLAs, Resourcing, Financial Invoicing, Client Relationship

Country

United States

City

Austin

Industry

Information Technology & Services

Skill

SDLC, Requirements Analysis, Agile Methodologies, Software Project Management, Project Management, Solution Architecture, Business Intelligence, Business Process Improvement, IT Strategy, Business Process Design, Vendor Management, Business Analysis, PMP, Process Improvement, Analysis, Business Process Re-engineering, SOA, PMO, Project Portfolio Management, Requirements Gathering

Experience

Program Manager

Visa

2022-5 - Present · 4 yrs 5 mos

Austin, Texas, United States

Program Director

Infinite Computer Solutions

2021-5 - 2022-5 · 1 yr 1 mo

Austin, Texas, United States

Applications Delivery Associate Director

NTT DATA

2018-8 - 2021-5 · 2 yrs 10 mos

Austin, Texas

• Worked on The information technology solution to transform portfolio management, project management, asset management, contract management, and letting management processes into standardize technology solution • Enterprise Middleware Platform Standardization (Using MuleSoft) • CMDB Standardization and Configuration Data Model design using ServiceNow • Infrastructure Modernization • Source Control Management using VSTS • Application Maintenance and Support • Engaged in Project prioritization, budget planning and Staffing needs • Provide direction for program management activities requiring budgeting and resourcing input across all IT teams

Director

Cognizant Technology Solutions

2016-7 - 2018-7 · 2 yrs 1 mo

Austin, Texas Area

• Responsible for planning, executing, implementing and monitoring new implementations and/or enhancement/upgrades to Electronic Payment Card, Electronic Benefit Transfer, Electronic Child Care solutions and Women Infant Care • Provide weekly status reporting to major stakeholders including Line of Business, Operations and Sr. Executive Management • Implement Resource Demand tool to help Sr. Management in decision making regarding Resource Needs and Project Priorities. • Review Project Scope, Estimation, solution approach and resource loading • Engage in Change Management process to roll out the release into production • Repeating Incident Analysis and provide short term and long term solutions. Work with Business Stakeholders for approval to include them in the future release plan

Associate Director

Cognizant

2012-10 - 2016-6 · 3 yrs 9 mos

Austin, Texas Area

Technical Project Manager for building Claims Workflow, Utilization Management Workflow for Medicaid Client Solution Architect for building Eligibility Gateway Re-engineering– Medicaid Tech Lead, Self Service Portal Design and Development – Provider and Members