Kaushal Shetty
Vice President & Global Head - Digital & AI @ Biocon
About
Seasoned IT executive with 25+ years of progressive leadership experience across the pharmaceutical and biologics industries, where I've helped organizations scale, transform, and innovate through strategic use of technology. I specialize in building and leading high-performing global technology organizations that align tightly with business strategy. From founding a global IT function from the ground up to leading a $3B+ post-acquisition integration of IT across multiple geographies, I’ve delivered impact at the intersection of business outcomes, operational excellence, and digital innovation. Currently, I am responsible for driving enterprise-wide digital transformation and embedding emerging technologies and AI capabilities into the organization’s core functions—helping unlock new value, drive data-driven decision-making, and improve time-to-market. My leadership philosophy is rooted in authenticity and empowerment. I invest in building leaders from within, nurturing talent, and fostering a culture of collaboration, trust, and excellence. I bring a rare blend of global perspective, technical depth, M&A experience, and a deep understanding of regulated, complex environments like biotech and pharma.
India
Bengaluru
Pharmaceuticals
IT Strategy, Digital Transformation, Mergers & Acquisitions (M&A), Emerging Technologies, Artificial Intelligence (AI), Business Analytics, Data Warehousing, Industry 4.0, Digital Strategy, Organizational Development, ITIL, Risk Management, IT Service Management, IT Operations, Information Technology, Project Management, Vendor Management, Global Delivery, PMP, Project Portfolio Management
Experience

Vice President & Global Head - Digital
Bengaluru
Global Head of Digital & IT, leading the Digital Transformation of the organization, spanning the global footprint of North America, Europe, Asia, India, Japan, Australia, and New Zealand. Also leading the AI strategy for the organization, establishing a governance framework, driving AI literacy, and leveraging KPI-based value measurement, to drive AI adoption and value-maximisation.

Associate Vice President & Global Head - Digital, Enterprise Architecture and Data Analytics
Bengaluru, Karnataka, India
• Redesigned IT organization structure for growth, focusing on business needs • Drove Digital Transformation through integrated systems aligned with strategic goals • Led post-M&A TSA exit program resulting in $200m savings

Global Director, Digital & Technology - Global Medical
Mumbai, Maharashtra, India
Global Head of IT for Pfizer Upjohn (Viatris) Medical organisation spanning US, Europe, LATAM, AfME, Asia, China & ANZ. Leadership of Pre and Post M&A planning and execution for Viatris' Global Medical organisation, responsible for TSA exit planning, program setup, management and oversight Accountable for definition of the future IT/Digital landscape and roadmap for the new Viatris Global Medical organisation. Evaluation of existing IT/Digital systems for future fit-for-purpose, identification and roll-out of new Enterprise systems and platforms

Global Director, Digital & Technology - Emerging Markets (R&D and Medical)
Mumbai, Maharashtra, India
Head of Digital & Technology for Global Emerging Markets spanning countries in ASEAN, AFME & LATAM (as well as China and Japan), for Pfizer Upjohn's Research, Development & Medical (RDM) organization. Responsible for partnering with RDM Leads within Emerging Markets to bring innovative solutions that solve business challenges and create an environment of innovation. Leading the Business Technology organization, services and functions that work closely with the Pfizer Upjohn's RDM EM Business Leads and team, enabling fulfillment of their Business strategy through technology. Leading Digital initiatives looking at the use of Digital Therapeutics, Digital Health and Wearable Technology to improve patient disease awareness, screening, diagnosis, treatment and treatment adherence in the Non-communicable disease area. Responsible for Defining, Building and Leading the Technology Global Services organization supporting the Global Upjohn RDM organization, including working with end customers to understand the need of a service, evaluation of options, vendor evaluation and end-to-end build and delivery of global services. Currently building up the Data Analytics and RWD/RWE capabilities. Exploring use of Artificial Intelligence and Social Listening for Business Growth opportunities as well as RPA for Automation and Operational efficiency.

Lead Consultant
Greater New York City Area
Part of the founding Infosys Life Sciences BU members building Infosys LS from the ground up. Built and led the IT Quality & Compliance function for Infosys LS consisting of experts in the Compliance space including Computer System Validation (CSV), Process Compliance, and Audits (GxP, IT GRC, IT SoX, etc.). Participated in numerous RFP processes along with the Sales team and helped open key engagement accounts with leading Pharma giants (Pfizer, AstraZeneca, BMS, etc.) Part of the Infosys account leadership team for the Pfizer account responsible for growing the account from zero to a $60mil multi-year engagement. Part of the core team at Pfizer overseeing a vendor consolidation program aimed at transitioning technology support of over 400 systems from local vendors to Infosys Global Support model. Defined and established Engagement models and Support Tiers based on ITIL framework in agreement with Pfizer senior leadership.
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