Kaushal Khodifad

Kaushal Khodifad

Principal Product Manager @ CLOZOM

About

Scaled products to 30M+ users, $100M+ monthly transactions, and 5M+ merchants across healthcare, fintech, and e-commerce SaaS. P&L owner. Built and led cross-functional teams of 20+ across US, UK, and India. What I do differently: I operate as a P&L owner, not a feature factory PM. Every product I've led has shipped with measurable business impact — 70% default reduction, 60% auth improvement, $1.5M+ cost savings, 40% MoM growth.The numbers across my last 4 roles: → CLOZOM (Current): Built 5-vertical healthcare AI platform from zero to 50,000+ users. Shipped GenAI medical assistant — 85% accuracy, 90%+ retention. Recruited PM team from scratch. 100M+ monthly organic impressions cited by ChatGPT, Gemini, Perplexity, Claude, Grok, and Copilot. → OTPless ($6.5M funded): Transformed authentication success rates by 60% for 30M+ user platform. 5,000+ enterprise clients. 20,000+ developers on SDK. Built product analytics from zero. → Dukaan (Sequoia & Lightspeed backed, $72M valuation): Engineered $1.5M+ annualized cost savings. 15+ features shipped in 8 months. 20% churn reduction. 50-70% MoM revenue growth. → Infosys — Fortune 500 Banking: $5M+ P&L owner. Eliminated 70% loan defaults via AI credit scoring. Compressed loan processing 7 days → 24 hours. Global delivery across US, UK, and India. Also delivered 25% inventory cost reduction for Action TESA ($200M+ revenue manufacturer) as concurrent AI product lead — influenced CEO to replace 15-year legacy process. I operate as a P&L owner, not a feature factory PM. Built and led global cross-functional organizations of 20+ across engineering, design, data science, and growth. Recruited and built multiple product teams from scratch. C-suite stakeholder management across Fortune 500 and Sequoia/Lightspeed-backed startups. Currently exploring Principal Product Manager → Group Product Manager → Director of Product → VP of Product → Head of Product → Chief Product Officer opportunities at companies building AI-first products at scale. Passionate about turning 0-to-1 product visions into $100M+ businesses. Open to Bengaluru, Mumbai, Delhi, Hyderabad, or Remote. Let's connect - aba21kaushal@iima.ac.in

Country

India

City

Bengaluru

Industry

Computer Software

Skill

Product Management, Product Strategy, Cross-functional Team Leadership, P&L Management, Product Road Mapping, Product Life Cycle, Product-Led Growth, Product Requirements, Product Development, Product Discovery, Product Marketing, Stakeholder Management, Go-to-Market Strategy, Enterprise Product Management, Program Management, Business Strategy, Revenue Optimization, Growth Strategies, A/B Testing, User Research

Experience

CLOZOM

Principal Product Manager

CLOZOM

LinkedIn
2023-6 - Present · 3 yrs 4 mos

Bengaluru

Leading 5 product-vertical healthcare platform — job marketplace (18,000+ opportunities), professional networking, and zero-commission consultations. 50,000+ waitlist. PM team of 3. Full P&L. B2B + B2C. Product Strategy & Leadership: - Shipped production GenAI medical assistant achieving 85% query accuracy and 90%+ weekly retention — owned AI product management end-to-end, authored PRDs, benchmarked 6 frontier models on accuracy, latency, and cost - Architected product strategy and product roadmap for 5-vertical platform — recruited and built PM team of 3 from scratch. Led cross-functional squads spanning engineering, design, data science, and growth - Scaled user base 40% month-over-month through product-led growth loops and systematic A/B testing — optimized 8-field signup funnel via multivariate testing. Managed $100K+ paid campaigns at <$2 CPS - Pioneered 20+ content platforms generating 100M+ monthly organic impressions cited by ChatGPT, Gemini, Perplexity, Claude, Grok, and Copilot — achieved 6% CTR (3x industry average) via AI search optimization (GEO/AEO) Action TESA (Concurrent — $200M+ revenue building materials manufacturer): - Delivered 25% inventory cost reduction and 40% forecast accuracy gain — defined product strategy and product roadmap for enterprise ML demand forecasting system impacting multi-thousand crore procurement decisions - Influenced CEO and Supply Chain Head to replace 15-year legacy process — navigated organizational resistance through executive stakeholder management, drove enterprise-wide adoption across pan-India distribution

OTPless

Senior Product Manager

OTPless

LinkedIn
2023-3 - 2023-5 · 3 mos

Bengaluru

Enterprise authentication platform (B2B SaaS) serving 30M+ end users across 5,000+ enterprise clients and 20,000+ developers. SDK & API integrations. $6.5M funded. - Transformed authentication success rates by 60% in 8 weeks — owned end-to-end product strategy for 30M+ user platform. Ran structured A/B tests across signup, login, and verification flows via user research. Authored PRDs and user stories - Established product analytics from zero, enabling first data-driven product roadmap decisions — led cross-functional squad of 12 engineers. Reduced client churn 25% via product-led growth interventions. Executed go-to-market strategy and developer onboarding playbook for 5,000+ clients Moved to CLOZOM to lead a greenfield healthcare AI platform with full P&L ownership — an opportunity to build 0-to-1 at a larger scale.

Dukaan®

Senior Product Manager

Dukaan®

LinkedIn
2022-2 - 2022-10 · 9 mos

Bengaluru

D2C E-Commerce SaaS Platform — $1.7M+ ARR, INR 15Cr+ monthly payments GMV, 5M+ merchants. Sequoia & Lightspeed backed. $72M valuation. Led 5 APMs + 15 engineers. - Engineered $1.5M+ annualized cost savings — authored PRDs for carrier recommendation engine processing 15+ real-time signals. Reduced return-to-origin 10% across 5M+ merchants. Led product development of multi-shipment system improving shipping efficiency 90% - Launched 15+ features in 8 months with 20% churn reduction — owned end-to-end product life cycle from user research through iteration. Executed go-to-market strategy lifting activation 30%, contributing to 50-70% MoM revenue growth trajectory. Drove product-led growth for self-serve merchant tools

Infosys

Product Manager

Infosys

LinkedIn
2018-10 - 2021-10 · 3 yrs 1 mo

Bengaluru, Karnataka, India

Enterprise Banking Products for Fortune 500 clients. $5M+ P&L. Global delivery (US, UK, India). 500K+ end users. Built & led team of 5 PMs + 15 engineers. 3 regulated verticals. - Eliminated 70% of loan defaults — owned product strategy and full product life cycle for AI credit scoring platform serving Fortune 500 banks. Authored PRDs and user stories for ML underwriting models removing 40% manual underwriting - Compressed loan processing from 7 days to under 24 hours — defined product roadmap for digital lending platform (KYC, e-verification, underwriting, disbursement). Scaled to 500K users with $100M+ monthly transaction volume, driving 30% YoY revenue growth - Mobilized 5 APMs and 15+ engineers across global delivery (US, UK, India) through agile transformation, improving velocity 45% — recruited and mentored 3 PMs from campus

Moglix

Associate Product Manager

Moglix

LinkedIn
2018-6 - 2018-8 · 3 mos

Ahmedabad

Product discovery, feature prioritization, and user research for B2B industrial procurement platform at India's leading B2B e-commerce unicorn. • Optimized seller onboarding and catalog management workflows improving supplier activation rates • Conducted competitive analysis and market research informing product roadmap decisions • Contributed to platform growth strategy during Series C/D hyper-scaling phase

Academe

Founder

Academe

2017-7 - 2018-6 · 1 yr

Ahmedabad, Gujarat, India

Founded EdTech marketplace connecting students with coaching institutes. Built product from scratch — user acquisition, conversion optimization, and marketplace growth. Validated product-market fit and unit economics.

Education

Indian Institute of Management Ahmedabad

Indian Institute of Management Ahmedabad

LinkedIn

Advanced Business Analytics

2021-3 - 2022-7 · 1 yr 5 mos

Specialization in Business Analytics and Data-Driven Product Strategy. Applied analytics to real-world business cases across BFSI, e-commerce, and healthcare.

Harvard Business School Online

Harvard Business School Online

LinkedIn

Certificate in Alternative Investments

2020 - 2020

Certificate program covering private equity, hedge funds, and real estate investment strategy taught by HBS faculty.

Harvard Business School Online

Harvard Business School Online

LinkedIn

CORe Credential of Readiness

2020 - 2020

150-hour business fundamentals program — Business Analytics, Economics, Financial Accounting. Graduated with High Honors.

L.D. College of Engineering

L.D. College of Engineering

LinkedIn

Mechanical Engineering

2014 - 2018 · 4 yrs

First Class with Distinction.

Kaushal Khodifad's Contact Information

Email

******@***.com

Phone

(**) *** ****

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