
katya ortiz
senior claims specialist- workers' compensation
About
SUCCESSFUL PROBLEM SOLVER, NEGOTIATOR, STRATEGIST, AND TEAM LEADER
united states
raleigh
insurance
leadership, microsoft office, management, customer service, selling, sales, strategy, problem solving, workers' compensation claims, negotiation, event planning, basic spanish, project management, insurance, visual merchandising
Experience

client analyst
coleman research
Coleman Research is a leading primary research firm that prides itself on being first with knowledge. With over a decade of experience, Coleman excels in connecting leading investment firms, consultancies, and corporations with first-hand knowledge from specialized industry experts. Coleman's commitment to providing high-quality experts, personalized customer service, and rigorous compliance are the key drivers of its success. Coleman has offices in New York, London, Gdansk, Hong Kong, Raleigh, San Francisco, and Boston. -Identifying and recruiting experts that meet our client's specifications -Qualifying experts and preparing them for consultations -Keeping up-to-date with current events in the financial markets -Identifying industry trends -Establishing new relationships with industry professionals and building upon existing ones.

senior claims specialist- workers' compensation

claims intern- workers' compensation division
liberty mutual insurance
* Quickly learned medical, legal, and insurance terminology and processes. * Exceeded customary intern caseload and consistently performed on par with experienced full-time claims specialists. * Nominated by direct seniors and recognized nationally as a Liberty Mutual 2013 Outstanding Intern.

client services intern
aka uk
* Consolidated and prepared campaign reporting data to present to clients at weekly project-management meetings. * Ran shows’ social media accounts and website developments increasing visibility and engagement with digital content.

campus recreation- zone manager
university of north carolina at chapel hill
* Constructed policies to improve operations then oriented and assisted staff of over 30 with implementation. * Promoted 3 times to highest student employment role; position held for me until return from semester abroad.

senior claims specialist- workers' compensation division
liberty mutual insurance
Tapped to serve on dedicated team for largest, most selective, corporate client; promoted three times within two years since joining full-time from college. Build rapport with injured workers to successfully coordinate injured their return to the job through management of medical, and legal, processes. Forecast ongoing risk of claims’ future expenses and calculate present-value cost in order to negotiate settlements and mitigate further costs for clients.
Education
valencia high school
university of north carolina at chapel hill
comparative literature
Activities and Societies: -Out Of State Student Association (OSSA): President -National Society of Leadership and Success: Group Facilitator -Carolina Union Activities Board: Performing Arts Committee Member -UNC Relay For Life: Member
katya ortiz's Contact Information
Phone
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