Katy P.

-Abstracts cases for TX project under guidance of educator -Experience with Metriq, Athena, Mosaiq, Aria, IKnowMed Gen 2, Workday -Maintains 93% and above accuracy on abstracts

-Averaged 40-80 patients a day for follow-up. -Experience with Metriq (minimal), Cerner, Mosaiq, Athena, OncoEMR, CRStar, MediTech, Aria, RightFax, IL Cancer Death Record, American College of Surgeons Data Portal / QPORT. -Abstracted cases in CRStar for 2 facilities (Total 100+ since 10-26-2022). Sites abstracted: Anus, Appendix, Blood & Bone Marrow, Bladder, Brain, Breast, Colon, Endometrium, Kidney, Larynx, Liver and Bile Ducts, Lung, Lymph Nodes, Other Biliary, Other Digestive, Other Endocrine, Other Nervous System, Ovary, Pancreas, Peritoneum, Pleura, Prostate, Rectosigmoid, Rectum, Skin, Small Intestine, Stomach, Testis, Thymus, Thyroid, Vagina, Vulva, Unknown Primary, Non-Reportable. -QA Average 97.7% on 6 abstracts. Last QA done 05-2023. -Created templates by site as a self-learning tool for abstracting. -Wrote protocols for self for CoC and NAPBC Committee. -Uploaded RCRS data monthly (01-27-2023 - 06-01-2023) for 2 facilities. -Uploaded data to the state of IL monthly (01-31-2023 - 06-01-2023) for 2 facilities. -Provided state data to Syapse monthly (01-31-2023 - 06-01-2023). -Served on the Cancer Committee as the CTR and Cancer Data Quality Coordinator (01-01-2023 - 06-04-2023) for 2 facilities. -Served on the NAPBC Committee as the CTR (01-01-2023 - 06-04-2023) for 2 facilities. -Provided reports to the CLP as part of Cancer Committee (CQIP, RCRS Quality Measures, Alerts, etc.) -Reviewed and corrected registry data for NCDB Data Completeness report. -Proposed and enacted a registry data quality improvement project for NAPBC. -Experience with IL Death Clearance and NCDB Annual Call for Data. -Assisted co-workers when asked about abstracts and edits. -Provided reports to manager through Metriq and CRStar when requested.

-Completed 160-hour practicum remotely under supervision of CTR credentialed professor. -Completed SEER*Educate exercises for casefinding path reports and scans reports. -Completed SEER*Educate exercises for coding EOD, Summary Stage, Grade, and SSDI for most major sites. -Completed SEER*Educate statistics drills and CTR prep exercises. -Completed six practice cases compiling all information together to abstract, including AJCC staging. -Practiced inputting the six practice cases into Metriq.

-Reconciled all third-party invoices and two LabCorp bills while compiling findings each month to send to upper management. -Compiled errors, missed results, and other deficiencies and sent the report to the Results Team Lead. -Assisted the Results Department with reporting, sorting, and general maintenance of the department when backed-up.

-Sorted and updated all applicable protocols for the Results Department before new hires were expected to train. -Created new and missing protocols for the Results Department. -Trained two new hires for the department while maintaining the department workflow. -Managed two employees in-person and remotely. -Created sample reports for practitioner use. -Provided detailed and outlined suggestions for remote personnel for the department. -Trained one of the new hires to replace me as I moved to a remote support position. -Reconciled all third-party invoices and two LabCorp bills while compiling findings each month to send to upper management.

-Answered incoming phone calls and emails to assist patients and practitioners with requests related to Results, Order Processing, and Practitioner Support. -Worked with systems such as File Assist, Amazon Work Docs, WordPress, Infusion Soft, Asana, Virtru, and Slack. -Reported finalized urine, blood, and third-party results to patients and practitioners. -Created spreadsheets to keep track of results and practitioner preferences. -Created receipts for services rendered with CPT and ICD-10 codes. -Located CPT codes yearly for 3rd party testing and blood tests through LabCorp. -Kept the company updated on HIPAA compliance through authorization forms and their online presence. -Assisted Practitioner Support in locating expired licenses and/or practitioners that did not have a license on file. -Sorted and distributed incoming packages and mail to the appropriate departments. -Assisted with in-person urine collections. -Became one of the two secretaries for companywide weekly meetings. -Assisted with reconciling building safety and maintenance issues. -Took lead on reporting results. -Appointed by direct manager to manage the Results Department while direct manager was away for 2 weeks. -Reconciled one of the LabCorp bills for errors, transfers to insurance and other accounts, price discrepancies, and credits while compiling findings each month to send to upper management. -Updated Receptionist / Administrative Assistant's protocols. -Trained new hire for Receptionist / Administrative Assistant position. -Suggested an encryption service to assist with better HIPAA compliance when emailing results; encryption service was implemented.

-Processed attorney, audit, disability, government, HITECH, insurance, patient, physician, worker's compensation, and subpoena requests for two different accounts. -Processed lists of pre-paid requests. -Quality assured requests. -Signed affidavits for requests. -Mailed requests through USPS, UPS, and FedEx. -Independently managed an account for Release of Information (ROI) requests and assisted 2 other accounts. -Input records for disability requests through AllScripts. -Limited experience with AllScripts, MRVIEW, and IQ.

Release of Information Intern -Processed non-billable (physician) release of information (ROI) requests. -Quality assured each completed request. -Mailed each completed request. -Reviewed and updated a Breach PowerPoint Presentation. -Compiled an Excel file of AHIMA exhibits across all 50 states. -Reviewed and updated a study guide for the Certified Release of Information Specialist (CRIS) test. -Chose and scheduled interviews with potential hires. -Performed a performance improvement review for the release of information process. -Limited experience working with MRVIEW and IQ.

Revenue Cycle and Management Intern at the professional building in Skokie. -Formatted an encounter form for physician billing. -Assisted with formatting PowerPoint slides for presentations. -Interpreted survey results into graphs. -Data entry of actual codes used in the facility versus Medicare national average for physicians. -Researched and organized Hierarchical Condition Codes (HCC) by department. -Researched specific CPT codes to aid with further clarification regarding coding. -Reviewed documentation in EPIC regarding billing practice to search for missed revenue. -Compiled data regarding open encounters by physician and date of service. -Completed multiple projects within time specific deadlines. -Worked extensively with Excel.

-Learned basic clerical duties e.g. faxing, scanning, filing, answering, and directing phone calls, etc. -Data entry of patient demographics and insurance information into a physician electronic health record (EHR) system. -Quality assured patient demographics for laboratory reports. -Created reports in Excel utilizing data from a physician EHR system. -Filed and sorted all patient reports in alphabetical order by year. -Assisted in making stool and respiratory kits and processing client orders for sample collection. -Mailed client supplies through UPS and FedEx. -Scheduled pick-ups for clients for collected samples through UPS and FedEx. -Processed out-of-network claims using ICD-10-CM and CPT codes. -Aided in insurance follow-up and backlogs of outstanding insurance and patient accounts receivable reports. -Assisted with filing appeals to insurances for denied claims. -Researched insurance policies for specific procedures. -Learned utilization of the clearinghouse Availity. -Followed CAP, CLIA, and IDPH regulations regarding laboratory reporting. -Participated in a CAP inspection of the facility. -Assisted with implementing and maintaining an online physician portal. -Assisted in training sales staff regarding new account setup through individual meetings, presentations, and voice conference calls.

-Sold city stickers and guest passes to the general public. -Further developed cashier experience. -Balanced cash register drawers each shift. -Maintained professional demeanor in tense situations. -Provided basic interpretation between English and Spanish to Spanish-speaking patrons.

-Assisted elderly residents with seating in the dining areas. -Memorized resident's commonly ordered beverages. -Served residents with a positive attitude in a timely fashion. -Utilized previous cashier experience for resident's meals. -Packaged food for delivery to resident's homes. -Delivered food to residents before serving residents in the dining areas. -Maintained dining area and kitchen cleanliness.

-Handled cash, credit card, and check transactions through cash register. -Balanced cash register drawers each shift. -Managed time between cashier and floor management. -Maintained store cleanliness (sales floor, dressing rooms). -Experience with inventory in the bedding and shoe departments with a handheld scanner. -Developed interpersonal skills with customers and co-workers. -Assisted customers with ideas for gifts and outfits for loved ones. -Developed basic phone etiquette to answer questions and respond to basic requests.

-Member of Delta Phi Lambda Asian Interest Sorority Inc. for a year. Able to provide support for sisters, fundraise, and coordinate events. -Secretary for Tau Sigma Transfer Honor Society. Provided detailed minutes for each meeting, aided in planning events, and provided an open and inviting space for new members and guests. -Member of Sigma Delta Pi

-Vice President of Communications and Secretary of Phi Theta Kappa Honor Society for one year. Utilized Constant Contact to promote events, meetings, and coordinate volunteer opportunities. Provided detailed minutes for each meeting. Aided in stuffing and mailing invitations for potential prospects. Aided in planning and executing an initiation for new members.