katrina nelson

* Assisted personnel using Navy Marine Corps Intranet to resolve log in issues * Promoted adherence to policies, responsibilies and prcedures on the Unclassified Naval Nuclear Propulsion Information System * Provided cutomers with an identified point of contact for change request and services * Created Standard of Procedure documentation for database tracking * Utilized Remedy Ticket Tracking tool to monitor requests and issues

* Personnel Specialist II - Alutiiq/Norfolk Naval Base - * Review military pay accounts and service records to verify accuracy * Verify eligibility and conduct record reviews for military members * Calculate and authorize entitlements pay for military members who qualify, including base pay, basic allowance for subsistence, and basic allowance for housing * Process personnel actions on automated systems and work actions on special and incentive pay * Reference prior pay laws, regulations and entitlements i.e. basic allowance for housing, separation paperwork, leave, allotments, bonuses and deductions * Analyze travel documents and submit to the automated travel system Winiats * Provide support in the audit process of travel vouchers