Katrina Ann

Learning & Development / Regional Operations - Lead end-to-end coordination of regional training programs across consulting tracks and Business Service Teams (SEA), including logistics, stakeholder communications, and quality assurance of learning materials. - Partner with Asia Pacific and Global Learning & Development teams to support consultants across divisions and seniority levels throughout their learning journey. Leadership & Representative Roles - Nominated Representative, Business Service Team (2024–2026). - Co-Lead, Regional Merchandise Sourcing & Management (2023–Present). - Program Lead, Buddy Program for New Joiners (Aug 2022–Present), supporting onboarding for Business Analysts, Associates, Senior Associates, and Consultants. Key Achievements - Spearheaded a cross-functional regional learning series (2023–2024) for SEA and Asia Pacific Business Service Teams (People, Finance, Marketing, etc.), enhancing knowledge-sharing and collaboration. - Revamped and institutionalized the BST regional buddy program (Aug 2022–Jan 2024) as part of the firm’s Employee Value Proposition, improving onboarding structure and engagement. - Coordinated large-scale regional training sessions (900+ participants) during the company’s annual offsite (2022), ensuring seamless execution and stakeholder alignment.

Integration: - Coordinated structured check-ins and stakeholder meetings for lateral and senior hires to support seamless integration. - Managed and maintained internal data records to track onboarding progress and stakeholder engagement. - Developed and prepared customized welcome profiles and communications for incoming lateral and senior hires. Career Services: - Coordinated senior stakeholder meetings and facilitated exit interview processes to support structured career transitions. - Supported the delivery of the SEA Career Services introductory webinar (March 2022). - Consolidated and analyzed internal transition data to ensure accurate reporting and process tracking.

- Sponsored as a project assistant to manage and assure product quality of Spiritual Relics; produced over 10,000 pieces and ensured product quality achieved at least 95% within the duration of 10 months. - Managed and supervised 50 volunteers during the entire project duration. - Facilitated in multiple seasonal events, celebrations & retreat programs for Kechara Forest Retreat.

- Head of 3 different WYNKIDS centers throughout duration of service (Puchong, Sri Petaling & Kota Kemuning). - Supervised 3 junior coaches in building coaching and customer service skills, resulting in all junior coaches achieving personal and centre KPI and was promoted the following term. - Conducted various camp topics and game sessions multiple times during camps. - Spearheaded company annual trip committee by managing and cutting trip finances by 15% while overseeing committee activity and itinerary planning with an overall staff satisfaction rate of 95% (2019). - Executed multiple company event projects & activities: weekly sport sessions, company annual dinner (2017), seasonal events & celebrations.

- Coached and trained over 250 students aged 7-17years old with a 95% parent-child satisfaction rate over 5 terms throughout servicing years. - Promoted to Acting Centre Leader as a result of achieving 100% customer satisfaction during first term (5 months).

- Conducted cultural research on issues regarding religious discrimination all over the world towards a certain community. - Liaised with multiple issue experts abroad and scheduled for documentary interviews.