katie hartness

* Detailed attention to instock by fulfillment center, for special events, as well as overall online instock * Ensure items are appropriately mirrored in each fulfillment center * Manage ending inventory and turns to ensure cost efficiencies * Work on training co-managed suppliers in new processes as well as in GRS * Collaborate with in store team on dotcom processes and how decisions affect one another * Oversee corporate item/SKU end of life strategies * Oversee all aspects of inventory management to drive division sales and profit goals through effective merchandise planning, execution and inventory strategies * Identify inventory and supply chain performance problems and assist problem resolution

* Built mobile surveys on the propriety web portal to put information on the Field Agent app * Provided outstanding results to clients through a team of account managers * Analyzed data received from smartphone users to gather consumer insights and merchandising audits

* Created new orientation materials * Worked on referral tracking program and conducted exit interviews with employees

* Clearly communicate to customers based off of changing information * Juggle many competing responsibilities in a high pressure situation * Expertise in customer service in a high volume restaurant * Learned to be successful in a team environment

* Managed 5 employees during a shift * Helped drive team to exceed customers expectations * Responsible for cash management

* Execute goal to remain at 99.5% in stock for all Sam’s Club US * Update forecast and monitor and adjust orders through GRS * Assist buyers with precision assortment process to add/delete 1,000s of Club item combinations * Contribute to category sales growth in a declining market segment * Responsible for transition submission to make sure items are merchandised in feature locations in clubs

Bachelor of Arts in International Relations/Middle Eastern Studies Minors in Arabic and Spanish

* Teaching new skill sets and life skills through the ropes course and archery * Promoted confidence and brought together diverse backgrounds to achieve goals * Responsible for safety, care, advisement, and guidance of 12-15 member cabin

* Work to resolve issues that club associates experience by answering phone calls and support tickets. These include issues with scanning/UPCs, pricing changes, new item requests, and damages to product * Maintain excellent relationships with suppliers who service Sam’s Club * Create and maintain over 3,700 item numbers for a category with $1.2 billion in sales * Work and communicate with a cross-functional team to serve clubs and members * Successfully navigate multiple vendor/item number transitions