Katie Walczak

Team sales leader and key account manager with a focus on building revenue, launching new products, and building long term partnerships. Responsibilities include sales team management and training, marketing and business development, accounting, account reconciliation, procurement of third-party material, and tracking sales data.

Results driven sales manager focused on brand awareness and acquiring new clients while growing relationships with current customers. Responsibilities include invoicing, order preparation, distribution, and hosting in store and community events.

Assistant Manager over all aspects of store operations delivering excellent customer service, sales, and team management. Responsibilities include team training, receiving and sending orders, end of month reporting, and store ordering.

Provide excellent customer service for medical cannabis patients as a front desk attendant and Budtender. Intake new patients in a compliant manner utilizing Biotrack. Additional responsibilities include daily inventory of retail products, cleanliness and organization of store, debit and cash transaction handling.

Provide exceptional customer service, and exceptional staff culture and training. Duties include general operations, staff recruitment, staff onboarding and staff management. Third party billing and invoicing, billing reconciles, social media and digital marketing, blogging, marketing, sales, maintaining and creating local partnerships, payroll, swim instruction, financial reports and expense report preparation.

Responsible for facility management, office work, third party billing invoicing, customer engagement, employee management, swimming instruction, birthday party coordinating, local and media marketing. Provide exceptional customer service General facility and pool operations Provide exceptional culture and training for staff

Responsible for ensuring a safe and fun educational swimming environment and following SafeSplash curriculum for young children to adults. Organize swim instruction with a safe and fun environment for each student. Education through positive reinforcement and encouragement Coaching pre swim team program

Responsible for ensuring a safe and fun educational swimming environment for young children to adults with lesson plans. Clerical responsibilities include front desk and phone receptionist, swim shop retail sales, filing membership information and employee information, and ensure guest satisfaction.

Responsible for retail sales, wine sales, wine tastings, beer tasting, and special event set up and breakdown.

Responsible for all Blue Heron Servers, Bartenders, and Bussers as well as guest satisfaction. Administrative responsibilities include preparing information for auditing, inventory of bar supplies, ordering of supplies, POS experience, sales and cash handling. Ensuring guest satisfaction and safety Preparation and billing for Banquet bars Overall responsibility for bar employees, operations, and guests.

Responsible for managing employees at the Pool and Pool BBQ and Bar and ensuring guest safety and satisfaction. Administrative responsibilities include staff scheduling, payroll, preparing information for auditing, inventory and ordering of bar supplies, sales and cash handling. Overall responsible Pool, Pool Cafe, and Pool BBQ operations.

Minor in Psychology