Katie Robinson

Photographer and Business Owner

About

Creative, highly organized and detail-oriented professional. Experience managing teams of 70+, overseeing multiple departments and ongoing initiatives, processing high quantities of images and designing wedding photography heirloom products.

Country

United States

City

Bolingbrook

Industry

Photography

Skill

Customer Service, Photoshop, Photography, Sociology, Research, Social Media, Digital Photography, Project Management, Social Media Marketing, Portrait Photography, Editing, Recruiting, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Google Analytics, Outlook, Lightroom

Experience

Photographer and Business Owner

Kathryn Eliza Photography

2020-6 - Present · 6 yrs 4 mos

Bolingbrook, Illinois, United States

Owner and Primary Photographer at Kathryn Eliza Photography. Specializing in family portraits, engagements, and weddings.

Imaging Director

TWA Photographic Artists

2018-2 - 2020-6 · 2 yrs 5 mos

Lombard, IL

Manage the Production and Photography Departments. Manage 4-6 internal staff members and 70+ contractors. Ensure client products exceed deadlines and quality standards. Innovate product and design sample materials. Lead recruiting and onboarding of photographers, videographers, editors and designers. Designed 50+ wedding albums. Reduced design timeframes by 19%. Increased client satisfaction with album designs (based on albums approved with no revisions) by 67%. Reduced proofing turnaround times by 13%. Collaborate with management team on high level company initiatives. Furloughed due to pandemic, role was eliminated.

Production Coordinator

TWA Photographic Artists

2015-10 - 2018-2 · 2 yrs 5 mos

Lombard, IL

Manager of the Production Department, manage 4+ employees. Edit images and design albums and home decor products.

Customer Service Manager

Baystone Media

2015-3 - 2015-9 · 7 mos

Downers Grove, Illinois

Managed a team of 10+ customer service representatives. Worked quality assurance for all support tickets. Trained new customer service representatives. Handled escalated accounts.

Project Manager

Dealer e-Process

2014-7 - 2015-1 · 7 mos

Downers Grove, IL

Managed the progress of all websites in development for Dealer e-Process and partner companies. Oversaw all processes until site launch. Main contact for third party products and reseller groups. Assisted with SEO support and managing Google accounts.

Special Projects Coordinator

Dealer e-Process

2013-6 - 2014-7 · 1 yr 2 mos

Downers Grove, IL

Placed orders, created accounts, and provided support for third party products. Worked as a SEO Specialist and training members of the SEO team.

Photographer's Assistant

Visions Photography, Inc.

2012-8 - 2013-4 · 9 mos

Schaumburg, IL

Edited all images for the studio. Designed advertisements and posters. Handled customer support phone calls and e-mails. Managed online store and online orders. Set up and tore down equipment and backdrops at all off-site photo shoots.