kathy estes

kathy estes

inside sales specialist

About

Master Scheduler/Order Processing Specialist Convergys

Country

united states

City

dallas

Industry

telecommunications

Skill

call center, telecommunications, sap, oracle admin, e folders, receptionist duties, data entry, managed services, solution selling, vendor management, partner management, salesforce.com, start ups, enterprise software, business development, selling, sales, professional services, go to market strategy, sales management, direct sales, channel partners, program management, management, strategy, business alliances, leadership, sales process, process improvement, pre sales, strategic partnerships, bpo, business intelligence, business process, cross functional team leadership

Experience

concentrix

inside sales specialist

concentrix

intervoice

specialist iii, order entry

intervoice

2005-1 - 2010-1 · 5 yrs 1 mo
intervoice

administrator support ii, order processing

intervoice

1997-1 - 2005-1 · 8 yrs 1 mo
intervoice

secretary ii

intervoice

1996-1 - 1997-1 · 1 yr 1 mo
intervoice

receptionist

intervoice

1995-5 - 1996-1 · 9 mos
convergys

senior associate, sales support

convergys

2010-5 - Present · 16 yrs 5 mos

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

convergys

master scheduler at convergys

convergys

2016-1 - Present · 10 yrs 9 mos

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 130,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

Education

richland community college

richland community college

1989-1 - Present · 37 yrs 9 mos
richland junior college

richland junior college

liberal arts

1990-1 - 1994-1 · 4 yrs 1 mo

Activities and Societies: Richland Soccer team

kathy estes's Contact Information

Email

******@***.com

Phone

(**) *** ****

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