kathy de lay

Provided leadership for Fiscal Yearend close along with complex Acquisition Accounting requirements. Key contact for external and internal audit, monthend closings and Balance Sheet Management

Business Advisor for VP/GM's and 18 District Managers providing consultative, collaborate partnering in order to maximize profitability, managing multi-location P&L, project based financial reporting and analysis, revenue - ebitda forecasting with an emphasis on financial controls and process improvements.

Home Decor Supplier. Managed realignment of Operations, Sales & Service teams to improve performance standards for a quality customer experience while meeting Financial objectives. Signifiant involvement in re-establishing Contractor installation program and strengthening Vendor relations.

Reporting to the CFO, chartered with leading organizational changes for matrix-managed service organization that included 17 call centers and 28 sales offices. Partnered with Service leadership team to drive multiple strategic initiatives targeted at service level improvement, client and associate retention while optimizing profitability. Analyze data to determine proper staffing levels, productivity goals and financial objectives. Produced service productivity reports, call volume analysis', client retention dashboards, detail client loss reporting by reason and key preformance metrics reporting for senior management team.

Delivered Finance & Operational leadership to Executive team for Customer Service, Sales, Implementation, Installation, and Training for both ERP, SaaS products and Financial services for the Automotive industry. Expanded a team of Service professionals to deliver superior Sales and Customer support for Contract, Billing, Credit and Returns and problem resolution to ensure payment. Instrumental in designing knowledge base resource tool to speed up call resolution. Routine client contact to cultivate lucrative long-term relationships with customers to understand needs, maintain client retention and payment efficiency while encouraging new business development. Directed financial reporting, planning, forecasting, and operating review presentations. Performance management through development of meaningful Key Performance Indicators.

We are MobilityWare. We are 100% self-funded and debt-free, so we call the shots. We have an awesome culture of innovation, collaboration, fun, and winning. We're the unicorn you've been looking for, a start-up like company, without the risk and headaches that often comes with keeping the doors open. Our vision is to create killer apps and the best possible user experience for our players.Our top-ranked free-to-play casual card games, such as Solitaire, Spider Solitaire, Blackjack, FreeCell, and Word Warp, are consistently ranked at the top in their category on the iOS™, Android™ and Amazon™ mobile platforms.With a solid stable of existing apps and multiple apps in development, we are looking for more exceptional talent to help us fulfill the demand brought on by our growth.

Also Minor emphasis in Accounting & Marketing Activities and Societies: Pi Sigma Epsilon - National Business & Marketing Fraternity. 3 year Board Officer